Worldline’s Normal Usage Policy will help customers understand the intended and permissible use of its service, and to prevent exploitation, fraud and abuse of unlimited calling plans and features. Unlimited long distance plans are for normal residential or personal, non-commercial use only. This means that only the account holder and/or residential family member may use the plan.
Worldline's residential customers normally use fewer than 2,000 minutes per month, and do not have any unusual usage patterns. Therefore, a customer's aggregate (total) usage may be considered outside of normal residential use if it exceeds 2,000 minutes per month.
Calls to destinations in India, limited to 1,000 minutes per month, are included in the 2,000 minutes per month. This means that once 1,000 minutes of calling to destinations in India has been reached, customers will still be able to continue to call other worldwide destinations for 1,000 minutes.
Worldline reserves the right to revise this Normal Usage Policy at any time. Changes in policy become effective once the policy is posted on the company’s website.
Make long distance calls in Canada:
1. Dial your local access number from your mobile phone or home phone. Program the access number into your mobile phone for future use.
(NOTE: Never dial "1" or "0" before the access number, even if prompted by the automated message of your wireless carrier. Your call will be considered long distance and billed by your carrier. Simply dial the access number of the location you are currently in.)
2. After the greeting listen for the continuous dial tone.
3. Dial the destination number. (Note: mobile phones - do not press SEND again.)
(Note: Access Number call minutes made on your mobile phone may count as local minutes by your wireless provider. Please check your wireless plan for details.)
Program your local access number into your mobile phone.
| Ontario | |
| Acton | (226) 828 0900 |
| Ajax-Pickering | (289) 608 1900 |
| Alliston | (705) 530 1900 |
| Ancaster | (289) 855 0900 |
| Athens | (613) 927 1900 |
| Aurora | (289) 648 1900 |
| Ayr | (226) 556 0900 |
| Azilda | (705) 820 1900 |
| Baden | (226) 355 0900 |
| Barrie | (705) 881 1900 |
| Belleville | (613) 689 1900 |
| Blezard Valley | (705) 823 0900 |
| Bolton | (289) 651 0900 |
| Bowmanville | (289) 626 1900 |
| Bradford | (289) 831 1900 |
| Brampton | (289) 632 0900 |
| Brantford | (226) 227 1900 |
| Breslau | (226) 366 0900 |
| Brockville | (613) 499 1295 |
| Brooklin | (289) 645 0900 |
| Burlington | (289) 635 0900 |
| Caledon East | (289) 966 0900 |
| Campbellford | (705) 409 1900 |
| Campbellville | (289) 630 1900 |
| Capreol | (705) 824 1900 |
| Cardinal | (613) 655 1900 |
| Carleton Place | (613) 434 0900 |
| Chatham | (226) 996 1900 |
| Chelmsford | (705) 815 1900 |
| Clarkson | (289) 628 0900 |
| Collingwood | (705) 532 1900 |
| Coniston | (705) 829 1900 |
| Cooksville | (289) 633 0900 |
| Cornwall | (343) 885 1900 |
| Delta | (613) 616 0900 |
| Drayton | (226) 223 0900 |
| Dundas | (289) 858 0900 |
| Durham | (226) 258 1900 |
| Elmira | (226) 266 0900 |
| Espanola | (705) 501 1900 |
| Exeter | (226) 393 0900 |
| Fort Erie | (289) 599 0900 |
| Freelton | (289) 609 1900 |
| Galt | (226) 533 0900 |
| Gananoque | (613) 815 1900 |
| Garson | (705) 830 1900 |
| Georgetown | (289) 642 1900 |
| Guelph | (226) 706 1900 |
| Hamilton/Burlington | (905) 481 4485 |
| Hanmer | (705) 831 1900 |
| Hespeler | (226) 566 0295 |
| Kanata-Stittsville | (613) 663 0900 |
| King City | (289) 621 1900 |
| Kingston | (613) 817 1900 |
| Kitchener/Waterloo | (519) 489 4458 |
| Levack | (705) 832 1900 |
| Linwood | (226) 233 0900 |
| Listowel | (226) 767 1900 |
| Lively | (705) 836 1900 |
| London | (519) 488 4300 |
| Maitland | (613) 664 1900 |
| Mallorytown | (613) 973 0900 |
| Malton | (289) 625 1900 |
| Maple | (289) 963 1900 |
| Markham | (289) 378 1900 |
| Midland | (705) 540 1900 |
| Milton | (289) 627 0900 |
| Mount Hope | (289) 866 1900 |
| New Dundee | (226) 565 0900 |
| New Hamburg | (226) 333 0900 |
| Newcastle | (289) 629 0900 |
| Newmarket | (289) 366 0295 |
| Niagara Falls | (289) 932 0900 |
| Niagara-On-The-Lake | (289) 646 0900 |
| Nobleton | (289) 620 1900 |
| North Augusta | (613) 665 0900 |
| North Bay | (705) 707 1900 |
| Oakville | (289) 856 1900 |
| Ohsweken | (226) 446 1900 |
| Orillia | (705) 558 1900 |
| Oshawa | (289) 634 0295 |
| Ottawa | (613) 482 4012 |
| Owen Sound | (226) 256 1900 |
| Paris | (226) 225 1900 |
| Pelham | (289) 650 0900 |
| Penetanguishene | (705) 614 1900 |
| Peterborough | (705) 400 1900 |
| Picton | (613) 654 1900 |
| Plattsville | (226) 353 1900 |
| Port Credit | (289) 643 0900 |
| Port Perry | (289) 653 0900 |
| Prescott | (613) 975 0900 |
| Preston | (226) 256 1900 |
| Richmond Hill | (289) 379 1900 |
| Rockwood | (226) 838 0900 |
| Sarnia | (226) 776 1900 |
| South Pickering | (289) 631 1900 |
| Spencerville | (613) 648 1900 |
| St. Catharines-Thorold | (289) 438 1295 |
| St. Clements | (226) 255 0900 |
| St. Jacobs | (226) 288 0900 |
| Stoney Creek | (289) 965 1900 |
| Stouffville | (289) 612 1900 |
| Stratford | (226) 766 1900 |
| Strathroy | (226) 726 1900 |
| Streetsville | (289) 652 0900 |
| Stroud | (705) 615 1900 |
| Sudbury | (705) 885 1900 |
| St Catharines/Niagara Falls | (289) 438 1295 |
| Thornhill | (289) 588 0900 |
| Toronto & GTA | (416) 848 4401 |
| Tottenham | (289) 850 1900 |
| Trenton | (613) 651 1900 |
| Unionville | (289) 577 1900 |
| Uxbridge | (289) 640 1900 |
| Vankleek Hill | (343) 886 1900 |
| Victoria | (289) 955 0900 |
| Walkerton | (226) 257 1900 |
| Wasaga Beach | (705) 617 1900 |
| Waterdown | (289) 619 1900 |
| Welland | (289) 488 0900 |
| Wellesley | (226) 244 1900 |
| Whitby | (289) 638 0900 |
| Windsor | (226) 946 0295 |
| Woodbridge | (289) 622 0900 |
| Quebec | |
| Beloeil | (579) 883 1900 |
| Boucherville | (579) 882 1900 |
| Chambly | (579) 885 1900 |
| Chambly | (579) 885 1900 |
| Chicoutimi | (581) 683 1900 |
| Chomedey | (579) 579 1900 |
| Hull | (819) 815 1900 |
| Île-Perrot | (514) 446 0900 |
| Jonquiere | (581) 684 1900 |
| La Baie (Chicoutimi Co.) | (581) 682 1900 |
| Lachine | (438) 819 1900 |
| Lac-Megantic | (873) 889 1900 |
| Laprairie | (579) 886 1900 |
| Laval-Est | (579) 979 1900 |
| Laval-Ouest | (579) 379 1900 |
| Longueuil | (579) 881 1900 |
| Montreal | (514) 448 9048 |
| Quebec City | (418) 948 3248 |
| Roxboro | (514) 545 0900 |
| Sherbrooke | (819) 560 7204 |
| St-Bruno | (579) 884 1900 |
| Ste-Genevieve | (438) 818 1900 |
| Ste-Rose | (579) 279 1900 |
| St-Lambert | (579) 880 1900 |
| St-Vincent-de-Paul | (579) 578 1900 |
| Trois-Rivieres | (819) 862 2054 |
| British Columbia | |
| New Westminster | (778) 801 0900 |
| North Vancouver | (778) 802 0900 |
| Pointe-Claire | (438) 538 1900 |
| Pont-Viau | (579) 779 1900 |
| Richmond | (778) 308 1900 |
| Vancouver | (604) 484 8058 |
| West Vancouver | (778) 508 1900 |
| Western Canada | |
| Banff | (587) 883 1900 |
| Calgary | (403) 770 6026 |
| Edmonton | (780) 669 4563 |
| Lake Louise | (587) 838 1900 |
| Winnipeg | (204) 480 4899 |
| Eastern Canada | |
| Halifax | (902) 482 7233 |
Monday - Friday 9am-9pm, Saturday 9am-5pm
* This service is for residential use only.
Please read the Normal Use Policy and Terms & Conditions.
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