Press Release: Worldline Provides Free Calling to Nepal

Nepal Earthquake

Canadians Can Call Free to the Earthquake ravaged country until May 15th

CAMBRIDGE, ONTARIO–(04/27/15)- Worldline, a division of Fibernetics Corp, is providing free long distance service to Nepal commencing today until May 15th 2015 for Canadians looking to get in touch with friends and family members who have suffered due to the earthquake that devastated that country. It’s a simple process. First dial 1 844 44 NEPAL (63725) and then dial the destination number when prompted.

Dial 1 844 44 NEPAL (63725)

This will provide a free long distance connection to the Nepal destination number which starts with 011977.*

“Our hearts go out to the people of Nepal and all those whose family and friends have been impacted by this disaster,” said Worldline Co-Founder and Fibernetics President John Stix.

“With so many people out of contact, we hope just getting in touch with loved ones helps those who have lost so much. We also encourage all Canadians to help however they can.”

APTOPIX Nepal EarthquakeSaturday’s magnitude-7.8 earthquake, centred outside the capital city Kathmandu, was the worst to hit the South Asian nation of 31 million in more than 80 years and has left thousands dead and many thousands more injured. One of deadliest quakes worldwide over the past 40 years, the tragedy is only compounded considering how badly prepared the mountain nation was for such an event. The total economic losses are projected to “exceed the GDP of Nepal.”

It also struck at the worst time in the calendar year—just before the start of monsoon season. According to the United Nations, local hospitals are overloaded and “post-earthquake diseases are a concern,” especially as thousands of survivors will now be exposed to the elements. Further, this earthquake is feared to be a lingering disaster, with landslides more common due to the unsettled terrain.
HOW CAN YOU HELP: The Canadian federal government will match — dollar-for-dollar — all eligible contributions to the Nepal Earthquake Relief Fund until May 25, and retroactively to when donations first started streaming in on Saturday.


Doctors Without Borders, also known as Medecins Sans Frontieres, said four teams would leave Sunday morning for Nepal from Bihar state in India, where the charity has worked since 2007 and which is close to the Nepal border. The organization is also sending in 3,000 kits including medical supplies. To donate to Doctors Without Borders click here.


The International Committee for the Red Cross says it is working with the Nepal Red Cross Society and has a team working on emergency response. To donate, call 1-800-418-1111 or click here.


Around the globe, Oxfam works to find practical, innovative ways for people to lift themselves out of poverty and thrive and help rebuild livelihoods when crisis strikes. To donate to Oxfam click here.

* Callers may be subject to any charges from their carrier and regular usage minutes may apply. All we ask is for callers to implement their own “fair use policy” and limit their call time, as we want as many callers to use this free service as possible. Also, as this is free, it will not be a supported service. 

About Worldline:
Worldline, the residential division of Fibernetics, provides high quality telecom products and services in the most cost effective way possible. Worldline’s Unlimited High Speed DSL and Cable Internet, Home Phone, Long Distance packages and Bundle plans are specifically designed for hard working Canadians. As one of the fastest growing telecommunications companies in the country, Worldline is all about providing unlimited flat rate services with no mandatory contracts. Website: Twitter: @worldlinecanada

About Fibernetics:
Headquartered in Cambridge, Ontario, Fibernetics goes “Beyond Telecom” by providing superior products and services at the fairest prices to the Canadian market place with a singular focus on customer service in everything they do. Selected as a regional finalist in the Canada’s Best Managed Companies program for 2014, Fibernetics has its own national infrastructure that delivers a full range of voice and data services for residential customers through Worldline and for business clients with the NEWT Business Phone System and Business Internet. Website: Twitter: @fibernetics

Media Inquiries:
John Stix – President
Fibernetics Corporation


Big Telco Takes a Hit from the Little Guys (and the CRTC)

Big TelcoThe big news in Canadian telecom from the first quarter was the hit the Big Three took from their Internet and landline customer base. They are leaving in droves heavily impacting all facets of Big Telco’s business.

Just yesterday Rogers released its numbers and they suffered a 17 per cent drop in first-quarter income.

From reports from the Toronto Star and Reuters:

The profit decline follows a regulator’s ruling that ended 30-day notice periods before cancellation of telecom service contracts, a change that lowered cable revenue by $3 million.

Rogers also lost 41,000 cable-TV subscribers, 7,000 Internet customers and 20,000 landline telephone lines in the first quarter.

It said much of that slip was caused by the elimination of a 30-day waiting period before TV, Internet and landline phone contracts could be canceled.

The CRTC first announced their plan to eliminate the 30-day waiting period for cancellation of a service late last year, and if the first quarter of ruling’s implementation is any indicator, it’s something Canadians have truly embraced. No longer are they faced with “Win Back” strategies that offered price matching or special promos; discounts that were usually short-term so Canadians ended up spending just as much or more overall as they would have anyway prior to the “deal.”

Worldline Unlimited InternetNow Canadian ISP’s have only one way to keep their customers: Offer a great service at a fair price and earn the trust of the consumer. It’s been Worldline’s business model from day 1 and that’s why we embraced this new ruling.

Unlike Rogers, who saw a precipitous drop in its Internet and home phone customer base, Worldline just celebrated the greatest first quarter in company history, virtually tripling our sales over last year.

Thanks to the CRTC for making it easier for Canadians to switch and save. And thanks to all the new Worldline customers we’ve added in the past few months. Welcome!

Download Game of Thrones? HBO might be in touch

Game of Thrones

Drogon drops in on Daenerys in Game of Thrones Season 5

The leak of four Game of Thrones episodes from its latest season was front page news across the world. The copies, leaked from a review screener, quickly spread across public torrent sites and were downloaded millions of times.

In response HBO sent out a flurry of takedown notices to those who shared the leaks online. Through its anti-piracy partner IP-Echelon, HBO instructs Internet providers to relay the alerts to the account holder associated with the infringing IP-address.

gotpirateHBO hopes that the warnings will deter some from downloading future episodes. Good luck with that as the Game of Thrones is the most pirated television series ever.

In January, the CRTC mandated that Canadian Internet Service Providers pass along notices from copyright holders to their customers that have been detected illegally downloading content via Peer-to-Peer services on the Internet.

This is called the Notice and Notice policy and Worldline is now sending out these notifications to our customers:

Screen Shot 2015-02-13 at 10.42.50 AM

From: On Behalf Of Fibernetics Sent: Friday, February 13, 2015 9:53 AM To: Xxxxxx Xxxxxxxxx Subject: Copyright Infringement Notice

Dear Customer,

Worldline has received what the Copyright Act calls a “Notice of Claimed Infringement”…..

But you should be aware, some shady online characters are already “phishing” for money using this policy as a front. They are sending out notices like the one below demanding payment. These are not legitimate requests from the copyright holders. Rather it is from Internet scam artists looking to shake down people online by leveraging the Notice and Notice policy:


Just to be clear, if you do receive a Notice and Notice email from us, your activity has been noted by the copyright holder. However you are not in any way shape or form being asked to pay anything. If you receive a notice like the one above, ignore it.

You can read more about Worldline and the Notice and Notice policy here.


Cable cutting rate to jump dramatically in 2015

Micro-Tip-Scissors-No.-51_product_mainIt’s a shocking report. For decades the growth in TV subscriptions in Canada had been increasing year over year.

The resulting subscription base changed the telecom industry in a dramatic way as the major ISP’s started gobbling up TV networks for their content to maximise profits.

Now, with the onset of over-the-top services like Netflix, the entire industry is being shaken to its foundations.

Canadians are dumping their TV services at an ever increasing rate. What was once a trickle is now a veritable Niagara Falls with TV subscriptions across the country, for the first time ever, dropping, but fast.

Here’s an excerpt from a Canadian Press story by David Friend:

More Canadians scrapping cable packages or never signing up: report

TORONTO – More Canadians are choosing to cancel their cable TV and satellite packages and a new report suggests there’s no sign of the migration slowing down.

The Convergence Consulting Group says about 95,000 fewer households had a cable TV or satellite subscription at the end of 2014, compared with 2013, as the number of viewers who have decided to forgo traditional TV services grew sharply.

By those estimates, more than 21 per cent of Canadian households or 3.09 million homes did not have a cable TV or satellite TV subscription at the end of last year.

“These are very strong drops in TV,” said Brahm Eiley, president of Convergence Consulting, a Toronto-based firm that collects extensive data on the North American cable and phone industries.

“It’s a very big deal in Canada. Everybody talked about this before, but if you go back a couple years … we had been adding TV subscribers.”

Growth in the Canadian TV market was steady from 2007 to 2011, with annual subscriber additions averaging about 220,000 households, Eiley said.

But in 2013, a change in direction started to emerge, with the number of TV subscriptions falling by 13,000.

This year, Eiley expects the industry will lose another 97,000, as the shift away from paying for traditional TV services continues at a stronger clip.

From continuous growth of subscribers, to a slight drop off, and now to a cascade. the downward trend is remarkable in just a few short years. Of course it will only increase as more “over-the-top” services come online. HBO and CBS are already available as a subscription option on the States, and it’s only a matter of time until they become available here.

Worldline Unlimited InternetOf course this change in the way Canadians get their entertainment content is another way for Big Telco to make money. Adding in data caps allows them to make up revenue that they lost from cancelled or slimmed down TV subscriptions.

That’s why having Unlimited Internet is so important now. If you don’t have it, you are probably paying what you used to before cutting that cable.

We’ve been tracking this trend at Worldline for the past three years. As a result of this market demand, we are focusing on providing an optimized service for this increasingly important demographic; those who simply had enough with Big Telco and want fairly priced high speed and unlimited Internet.


Canadian Press: CRTC asks Canadians: Got enough Internet?

DSL-businessWith so many ISP instituting caps and limits on their customers, government oversight agency gets set to investigate

By Terry Pedwell, The Canadian Press

Canada’s telecom regulator is asking Internet users whether they’re getting enough speed — and enough bang for their buck.

The Canadian Radio-television and Telecommunications Commission has launched a major fact-finding process to assess whether Canada has the right telecommunications to be a world-class player in the digital economy.

It wants to know what services Canadians need to be digitally competitive, what kind of upload and download speeds are needed, whether there should be funding tools in place for upgrading telecom equipment and how the industry players should be regulated.

The CRTC says it will gather information before holding public hearings on the issue a year from now.

As more government and public services are moved online, the regulator said it’s concerned that not everyone will benefit from such things as digital banking, health and other services.

“As our habits change in this digital age, our telecommunications services must keep pace,” CRTC chairman Jean-Pierre Blais said in a statement.


“Canadians are looking to the future, and the CRTC wants to ensure that the technology they depend on does so as well,” he said.

Please read the entire article here.

Worldline Unlimited InternetIt’s refreshing to learn that the CRTC is responding to the issues with the telecom marketplace because Canadians are paying far too much for their data connections, and many vendors are taking advantage of regional infrastructure issues and forcing many consumers to pay through the nose. By expanding the national broadband footprint, more Canadians will be able to pick and choose their service provider instead of just having to take it. Competition is good!

At Worldline, our entire business model is based on providing the best services possible at the fairest prices in the industry with no overage charges. All Worldline Internet is unlimited.

For more on what we can do for you, and just how much you can save, please visit the Worldline website or give us a call at 1-855-299-0025.