Worldline Moving Guide

There’s no doubt that summer is the ideal time of year to sell your home. The demand for housing is at its highest and Canadians can avoid snow and rain that tends to come with moving in the winter or spring.

Moving in the summer demands plenty of planning to ensure everything goes as smoothly as possible, from the time you start packing up your belongings to the moment you settle into your new home.

Amongst all the planning, it’s essential to prepare your Internet services for the big move. With that in mind, we have put together a list of ways to prepare your services.

Moving

Plan Ahead

Planning is important! To avoid any interruptions in your service, you’ll need to contact us at least five days before your move. Provide your new address details, including the postal code and unit/apt number (if applicable).

When you call in, we will verify service availability at your new address. A Worldline customer representative requires up to 3-5 business days to schedule a technician. They will help you schedule an install date and time that works for you.

Moving Check List

When it comes time to install at your new address, ensure someone over the age of 18 is home during the entire time slot you chose.

Make sure there’s clear access to cable outlets and have all your equipment (modem, power cords, etc.) on-site so that the technician can ensure everything is working correctly once reconnected.

If you need to change your installation date and time, or you have questions about moving your services, don’t hesitate to call.

Settling In

This list may not eliminate your moving pressures entirely, but hopefully, it will make your life easier and less stressful as you settle into your new home.

How To Boost Your Wi-Fi Signal

Today, almost all your devices rely on Wi-Fi, and a strong connection is vital. If your wireless network isn’t performing to your expectations, there are a few ways you can improve the signal before ordering a new modem or router.

Here are a few tips to help boost your signal and get a faster wireless connection.

Placement

PlacementThe placement of your router is crucial! The more walls or floors the signal travels through, the weaker the signal will be. You’ll want to avoid placing your modem close to metal objects and appliances that emit electromagnetic waves, such as microwaves. If you’re looking for the fastest and most reliable signal, elevate your router, place it towards the centre of the house, not too close to walls or appliances.

Switch Channels

Wireless routers can operate on several different channels. Like lanes on a highway, there are multiple Wi-Fi channels on which a router can broadcast. Other people in your apartment building, neighbourhood, etc., might be using the same channel as you. The more people on a channel, the more interference there will be. The solution is simple: switch the channel your router is on.

Devices Connected

Connected DevicesStreaming videos, playing games, and browsing online at the same time can take up a lot of bandwidth! This can affect your internet speed and Wi-Fi connection. If you have multiple devices connected over Wi-Fi, it might interfere with your connection. Consider connecting devices such as gaming systems, smart TVs or streaming devices with an ethernet cable.  If you have lots of guests, try creating a separate guest network for them.

Switch to 5GHz

Wi-Fi networks use radio signals in either the 2.4GHz or 5GHz frequency bands. The 5GHz wireless frequency provides faster rates over a shorter distance. 2.4GHz on the other hand, is capable of broadcasting over longer distances. If your device is far away from your modem, it may be better to use the 2.4Ghz frequency. If your modem or router supports it, and your device is nearby the modem or router, consider switching to 5GHz to take advantage of those faster speeds.

Wi-Fi Extender

Routers usually have a certain distance that they will send a signal to reliably. The farther away you are from the router, the weaker and slower the signal will be. To help improve the distance your Wi-Fi reaches, you can purchase a wireless booster or extender. These devices will pick up your existing router and re-broadcast it.

If you are willing to spend a little more, you can also invest in a mesh network. A mesh network is a network of interlocking routers called points, or nodes. These points work with one another to supply internet coverage over a broad area. A mesh network router will usually provide superior coverage and signal strength. To learn more about mesh networks, watch the video below.

Reboot

“If it doesn’t work, try switching it on and off.” This applies to Wi-Fi routers as well. Simply reboot your router to improve Wi-Fi speeds. A reboot will reconfigure the router allowing it to update.

At Worldline, we offer a Wi-Fi modem with a built-in router. Lagging Wi-Fi signals are frustrating, but these signal boosting tips can help alleviate some of those frustrations, giving you the best possible Wi-Fi signal. Visit our website to learn more about our High-Speed Internet options.

DSL vs. Cable Internet

The world has become heavily dependent on technology, especially computers, smartphones and most importantly, the Internet. Nowadays, it’s all about finding the most reliable and fastest connection.

If you are planning on upgrading to a faster connection, one of the first things you’ll need to consider is whether you want DSL or Cable Internet. Choosing the right connection and Internet Service Provider (ISP) can often require extensive time and research. There are a few crucial questions you should ask yourself beforehand.

Understanding the difference between Cable and DSL will help you make an informed decision when choosing which plan to go with, or upgrading your services.

DSL vs Cable: Real-World Speed

Both DSL and Cable Internet provide high-speed access. Historically, Cable Internet speeds have been faster. However, the speed of DSL Internet has increased as technology improves, and service providers upgrade their networks. Here are a few quick comparisons of DSL and Cable Internet.

Modem

DSL

DSL transmits data across an active copper telephone line connected to your home to provide service. Unlike Cable, DSL will not fluctuate based on your neighbour’s Internet usage, which means you will always experience consistent speeds. If you don’t have an active phone line, you may need to pay an additional monthly fee to run a dry loop (a phone line only used for DSL Internet).

Advantages

  • Faster speed than dial-up
  • Variety of connection speeds and pricing available
  • The speed you get will always be the same – no slowdowns during peak hours!

Disadvantages

  • Data is received faster than it sends
  • Might not be available in remote areas
  • The farther away you are from a provider’s central location, the slower the data speed. You might only be able to get DSL 25 while your neighbour qualifies for DSL 50.
  • Needs an active line from a telephone provider or an additional monthly fee for dry loop

Cable

The key difference between Cable and DSL Internet is how information is delivered and received. Cable Internet uses predefined frequency ranges to pass data, using a signal over the coaxial cable lines which run to your home. Coaxial cables are used for cable TV setups and are heavily shielded. Cable Internet speeds can vary because it is a shared connection that also feeds to your neighbour’s homes.

One of the most significant advantages of Cable Internet is the speeds! Cable allows for higher speeds that are much faster than DSL in some cases.

Advantages

  • Performance and speed isn’t based on distance from the provider’s central location
  • Higher speeds available than DSL
  • Coaxial cables are heavily shielded, which means that if you qualify for Cable, you can get any of the speeds offered

Disadvantages

  • Service can become congested during peak periods (i.e. weeknight prime time) because of shared bandwidth
  • Might not be available in remote areas

Planning to Upgrade?

Understanding the difference between DSL and Cable Internet will help you make an informed decision. Worldline offers Unlimited DSL and Unlimited Cable packages to suit your Internet needs. To find the right plan for you, visit www.worldline.ca or call in to speak with one of our agents about finding a plan that suits your needs!

 

Ethernet vs. WiFi in Gaming

Which connection is better for online gaming?

A common question in gaming is whether to play over Ethernet (wired) or WiFi (wireless). Even though there is a simple answer to this question, there are several variables and circumstances that can make either option effective.

Is there a real difference?

CablesThere is an apparent difference between Ethernet and WiFi – one is physically wired in from the router, while the other allows you to use your connection from anywhere within range. The question boils down to a simple discussion regarding performance and reliability.

For instance, the kind of cabling you use for Ethernet and the supporting WiFi hardware of your devices can make a huge difference in performance.

Wireless is convenient for smartphones, electronic devices and laptops, and it can still be used on a stationary PC. However, in many cases, you won’t get the same performance as you would with Ethernet cable.

There is a definite advantage to using an Ethernet connection. Ethernet offers users a direct wire to the router, avoiding wireless interference and delivering high-level security. When it comes to gaming, any enthusiast will tell you that wired connections are best. But, is wireless really that bad?

Pros & Cons

There is a clear list of pros and cons for both connections. To get a better idea of what you can get with each, see the list below.

Wired Ethernet Connection

Pros

  • Fast speeds
  • No interference
  • Reliable connection
  • Great performance

Cons

  • Cable
  • No convenient if the router is far away

Wireless WiFi Connection

Pros

  • Good speed
  • Good performance
  • No wires/cables
  • Convenient

Cons

  • Possible connection interference
  • Not always reliable
  • Easily blocked by concrete walls or metal door frames

Which one should you choose?

Cable or Wireless?Many mainstream wireless routers may not view gaming as a latency-sensitive application and will instead prioritize video and voice over gaming traffic. By connecting directly over Ethernet, users won’t have to worry about prioritization or lag because you’re on a stable, reliable connection. Gaming online means that there will inevitably be some level of latency, but using an Ethernet cable minimizes latency and interference.

If you are a gamer who hates network interference, lag, and slow response times while online, then you’re probably more likely to go with a wired Ethernet connection. If your router is relatively close, then it’s highly recommended that you go with a wired option to get the best performance and connectivity. The benefits and performance of Ethernet truly outweigh WiFi’s convenience.

What connection do you prefer to use? Leave a comment below. For more information on Worldline High Speed Internet, visit www.worldline.ca/services/high-speed-internet/.