{"id":2181,"date":"2014-08-21T12:00:57","date_gmt":"2014-08-21T16:00:57","guid":{"rendered":"http:\/\/www.worldline.ca\/blog\/?p=2181"},"modified":"2023-10-13T16:55:19","modified_gmt":"2023-10-13T20:55:19","slug":"worldlines-tech-support-team-tech-tips","status":"publish","type":"post","link":"https:\/\/www.worldline.ca\/blog\/worldlines-tech-support-team-tech-tips\/","title":{"rendered":"Worldline’s Tech Support Team Tech Tips"},"content":{"rendered":"
\"Harris

Harris & Samih – Part of our Tech Team<\/p><\/div>\n

Worldline has, what we humbly consider, the best tech support team in the business. Working out of our Cambridge, Ontario head office, this group of folks work 7 days a week to ensure that our customers are\u00a0receiving the service they are paying for.<\/p>\n

Besides solving their service issues, talking to our\u00a0customers on\u00a0a daily basis has given them a working knowledge of\u00a0common problems that annoy\u00a0the modern day Internet user.<\/p>\n

To help out even more, they put\u00a0together a number\u00a0of Worldline Tech Tips that we’ll publish here, add to our Worldline\u00a0Support Centre<\/strong><\/a>\u00a0and post on places like Twitter<\/strong><\/a>\u00a0and\u00a0Facebook<\/strong><\/a> as well.<\/p>\n

Here, by the way is the #1 tip that they give everyone whenever there is an issue:<\/p>\n

“If you feel your internet is slow or has lost it’s connection, try a quick and simple restart of your modem before reaching out to support. Since your modem is an electronic device which is often left running for weeks or months at a time, sometimes simply\u00a0unplugging\u00a0it from the\u00a0power source\u00a0is all it takes to clear up your\u00a0issue.”<\/em><\/p>\n

You probably knew that one, but how about this?<\/p>\n

“Wireless connections work on frequency bands called channels. If you find your WiFi connection is slow or drops out then it could be that the channel you are using is being used by too many other nearby wireless networks, or is being interfered with by other electronic devices such as microwaves. Worldline support can help you change your wireless channel which may help improve wireless performance if channel interference is the culprit of your problems. Interested in seeing what wireless channels are most occupied around your home? You can use a WIFI Analyzer app<\/a> <\/strong>on your smartphone or tablet to find out what channels are most occupied in your area and we can set your modem to use one of the less occupied ones for best performance.”<\/em><\/p>\n

We’ll keep them coming, but if you have any questions you need answered now, please call\u00a0Worldline Customer Support<\/a>. <\/strong>It’s a knowledge base packed with a whole bunch of good stuff like that.<\/p>\n","protected":false},"excerpt":{"rendered":"

Worldline has, what we humbly consider, the best tech support team in the business. Working out of our Cambridge, Ontario head office, this group of folks work 7 days a week to ensure that our customers are\u00a0receiving the service they … Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-2181","post","type-post","status-publish","format-standard","hentry","category-worldline"],"yoast_head":"\nWorldline's Tech Support Team Tech Tips - Worldline Canada<\/title>\n<meta name=\"description\" content=\"The Support Team at Worldline work hard to keep our customers happy. To optimize their online experience they've put together some Worldline Tech Tips.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.worldline.ca\/blog\/worldlines-tech-support-team-tech-tips\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Worldline's Tech Support Team Tech Tips - Worldline Canada\" \/>\n<meta property=\"og:description\" content=\"The Support Team at Worldline work hard to keep our customers happy. To optimize their online experience they've put together some Worldline Tech Tips.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.worldline.ca\/blog\/worldlines-tech-support-team-tech-tips\/\" \/>\n<meta property=\"og:site_name\" content=\"Worldline Canada\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/worldlineCanada\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/worldlineCanada\" \/>\n<meta property=\"article:published_time\" content=\"2014-08-21T16:00:57+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-10-13T20:55:19+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/www.worldline.ca\/blog\/wp-content\/uploads\/2014\/08\/DSC_3106-1024x683.jpg\" \/>\n<meta name=\"author\" content=\"info@worldline.ca\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@worldlinecanada\" \/>\n<meta name=\"twitter:site\" content=\"@worldlinecanada\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"info@worldline.ca\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.worldline.ca\\\/blog\\\/worldlines-tech-support-team-tech-tips\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.worldline.ca\\\/blog\\\/worldlines-tech-support-team-tech-tips\\\/\"},\"author\":{\"name\":\"info@worldline.ca\",\"@id\":\"https:\\\/\\\/www.worldline.ca\\\/blog\\\/#\\\/schema\\\/person\\\/35edd7fc06751f013ea556acca1b43c6\"},\"headline\":\"Worldline’s Tech Support Team Tech Tips\",\"datePublished\":\"2014-08-21T16:00:57+00:00\",\"dateModified\":\"2023-10-13T20:55:19+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.worldline.ca\\\/blog\\\/worldlines-tech-support-team-tech-tips\\\/\"},\"wordCount\":380,\"commentCount\":1,\"image\":{\"@id\":\"https:\\\/\\\/www.worldline.ca\\\/blog\\\/worldlines-tech-support-team-tech-tips\\\/#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/www.worldline.ca\\\/blog\\\/wp-content\\\/uploads\\\/2014\\\/08\\\/DSC_3106-1024x683.jpg\",\"articleSection\":[\"Worldline\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.worldline.ca\\\/blog\\\/worldlines-tech-support-team-tech-tips\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.worldline.ca\\\/blog\\\/worldlines-tech-support-team-tech-tips\\\/\",\"url\":\"https:\\\/\\\/www.worldline.ca\\\/blog\\\/worldlines-tech-support-team-tech-tips\\\/\",\"name\":\"Worldline's Tech Support Team Tech Tips - Worldline Canada\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.worldline.ca\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.worldline.ca\\\/blog\\\/worldlines-tech-support-team-tech-tips\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.worldline.ca\\\/blog\\\/worldlines-tech-support-team-tech-tips\\\/#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/www.worldline.ca\\\/blog\\\/wp-content\\\/uploads\\\/2014\\\/08\\\/DSC_3106-1024x683.jpg\",\"datePublished\":\"2014-08-21T16:00:57+00:00\",\"dateModified\":\"2023-10-13T20:55:19+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.worldline.ca\\\/blog\\\/#\\\/schema\\\/person\\\/35edd7fc06751f013ea556acca1b43c6\"},\"description\":\"The Support Team at Worldline work hard to keep our customers happy. To optimize their online experience they've put together some Worldline Tech Tips.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.worldline.ca\\\/blog\\\/worldlines-tech-support-team-tech-tips\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.worldline.ca\\\/blog\\\/worldlines-tech-support-team-tech-tips\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.worldline.ca\\\/blog\\\/worldlines-tech-support-team-tech-tips\\\/#primaryimage\",\"url\":\"http:\\\/\\\/www.worldline.ca\\\/blog\\\/wp-content\\\/uploads\\\/2014\\\/08\\\/DSC_3106-1024x683.jpg\",\"contentUrl\":\"http:\\\/\\\/www.worldline.ca\\\/blog\\\/wp-content\\\/uploads\\\/2014\\\/08\\\/DSC_3106-1024x683.jpg\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.worldline.ca\\\/blog\\\/worldlines-tech-support-team-tech-tips\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.worldline.ca\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Worldline’s Tech Support Team Tech Tips\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.worldline.ca\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/www.worldline.ca\\\/blog\\\/\",\"name\":\"Worldline Canada\",\"description\":\"What's Up at Canada's Lowest Price Home Phone & Internet Provider\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.worldline.ca\\\/blog\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.worldline.ca\\\/blog\\\/#\\\/schema\\\/person\\\/35edd7fc06751f013ea556acca1b43c6\",\"name\":\"info@worldline.ca\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/bb18e72fcae9702565458879a02e270e3509d85eb430ec039b14678cad6709e3?s=96&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/bb18e72fcae9702565458879a02e270e3509d85eb430ec039b14678cad6709e3?s=96&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/bb18e72fcae9702565458879a02e270e3509d85eb430ec039b14678cad6709e3?s=96&r=g\",\"caption\":\"info@worldline.ca\"},\"sameAs\":[\"http:\\\/\\\/www.worldline.ca\",\"https:\\\/\\\/www.facebook.com\\\/worldlineCanada\",\"https:\\\/\\\/x.com\\\/worldlinecanada\"],\"url\":\"https:\\\/\\\/www.worldline.ca\\\/blog\\\/author\\\/infoworldline-ca\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Worldline's Tech Support Team Tech Tips - Worldline Canada","description":"The Support Team at Worldline work hard to keep our customers happy. To optimize their online experience they've put together some Worldline Tech Tips.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.worldline.ca\/blog\/worldlines-tech-support-team-tech-tips\/","og_locale":"en_US","og_type":"article","og_title":"Worldline's Tech Support Team Tech Tips - Worldline Canada","og_description":"The Support Team at Worldline work hard to keep our customers happy. To optimize their online experience they've put together some Worldline Tech Tips.","og_url":"https:\/\/www.worldline.ca\/blog\/worldlines-tech-support-team-tech-tips\/","og_site_name":"Worldline Canada","article_publisher":"https:\/\/www.facebook.com\/worldlineCanada","article_author":"https:\/\/www.facebook.com\/worldlineCanada","article_published_time":"2014-08-21T16:00:57+00:00","article_modified_time":"2023-10-13T20:55:19+00:00","og_image":[{"url":"http:\/\/www.worldline.ca\/blog\/wp-content\/uploads\/2014\/08\/DSC_3106-1024x683.jpg","type":"","width":"","height":""}],"author":"info@worldline.ca","twitter_card":"summary_large_image","twitter_creator":"@worldlinecanada","twitter_site":"@worldlinecanada","twitter_misc":{"Written by":"info@worldline.ca","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.worldline.ca\/blog\/worldlines-tech-support-team-tech-tips\/#article","isPartOf":{"@id":"https:\/\/www.worldline.ca\/blog\/worldlines-tech-support-team-tech-tips\/"},"author":{"name":"info@worldline.ca","@id":"https:\/\/www.worldline.ca\/blog\/#\/schema\/person\/35edd7fc06751f013ea556acca1b43c6"},"headline":"Worldline’s Tech Support Team Tech Tips","datePublished":"2014-08-21T16:00:57+00:00","dateModified":"2023-10-13T20:55:19+00:00","mainEntityOfPage":{"@id":"https:\/\/www.worldline.ca\/blog\/worldlines-tech-support-team-tech-tips\/"},"wordCount":380,"commentCount":1,"image":{"@id":"https:\/\/www.worldline.ca\/blog\/worldlines-tech-support-team-tech-tips\/#primaryimage"},"thumbnailUrl":"http:\/\/www.worldline.ca\/blog\/wp-content\/uploads\/2014\/08\/DSC_3106-1024x683.jpg","articleSection":["Worldline"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.worldline.ca\/blog\/worldlines-tech-support-team-tech-tips\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.worldline.ca\/blog\/worldlines-tech-support-team-tech-tips\/","url":"https:\/\/www.worldline.ca\/blog\/worldlines-tech-support-team-tech-tips\/","name":"Worldline's Tech Support Team Tech Tips - Worldline Canada","isPartOf":{"@id":"https:\/\/www.worldline.ca\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.worldline.ca\/blog\/worldlines-tech-support-team-tech-tips\/#primaryimage"},"image":{"@id":"https:\/\/www.worldline.ca\/blog\/worldlines-tech-support-team-tech-tips\/#primaryimage"},"thumbnailUrl":"http:\/\/www.worldline.ca\/blog\/wp-content\/uploads\/2014\/08\/DSC_3106-1024x683.jpg","datePublished":"2014-08-21T16:00:57+00:00","dateModified":"2023-10-13T20:55:19+00:00","author":{"@id":"https:\/\/www.worldline.ca\/blog\/#\/schema\/person\/35edd7fc06751f013ea556acca1b43c6"},"description":"The Support Team at Worldline work hard to keep our customers happy. To optimize their online experience they've put together some Worldline Tech Tips.","breadcrumb":{"@id":"https:\/\/www.worldline.ca\/blog\/worldlines-tech-support-team-tech-tips\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.worldline.ca\/blog\/worldlines-tech-support-team-tech-tips\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.worldline.ca\/blog\/worldlines-tech-support-team-tech-tips\/#primaryimage","url":"http:\/\/www.worldline.ca\/blog\/wp-content\/uploads\/2014\/08\/DSC_3106-1024x683.jpg","contentUrl":"http:\/\/www.worldline.ca\/blog\/wp-content\/uploads\/2014\/08\/DSC_3106-1024x683.jpg"},{"@type":"BreadcrumbList","@id":"https:\/\/www.worldline.ca\/blog\/worldlines-tech-support-team-tech-tips\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.worldline.ca\/blog\/"},{"@type":"ListItem","position":2,"name":"Worldline’s Tech Support Team Tech Tips"}]},{"@type":"WebSite","@id":"https:\/\/www.worldline.ca\/blog\/#website","url":"https:\/\/www.worldline.ca\/blog\/","name":"Worldline Canada","description":"What's Up at Canada's Lowest Price Home Phone & Internet Provider","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.worldline.ca\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.worldline.ca\/blog\/#\/schema\/person\/35edd7fc06751f013ea556acca1b43c6","name":"info@worldline.ca","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/bb18e72fcae9702565458879a02e270e3509d85eb430ec039b14678cad6709e3?s=96&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/bb18e72fcae9702565458879a02e270e3509d85eb430ec039b14678cad6709e3?s=96&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/bb18e72fcae9702565458879a02e270e3509d85eb430ec039b14678cad6709e3?s=96&r=g","caption":"info@worldline.ca"},"sameAs":["http:\/\/www.worldline.ca","https:\/\/www.facebook.com\/worldlineCanada","https:\/\/x.com\/worldlinecanada"],"url":"https:\/\/www.worldline.ca\/blog\/author\/infoworldline-ca\/"}]}},"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/www.worldline.ca\/blog\/wp-json\/wp\/v2\/posts\/2181","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.worldline.ca\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.worldline.ca\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.worldline.ca\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.worldline.ca\/blog\/wp-json\/wp\/v2\/comments?post=2181"}],"version-history":[{"count":5,"href":"https:\/\/www.worldline.ca\/blog\/wp-json\/wp\/v2\/posts\/2181\/revisions"}],"predecessor-version":[{"id":4014,"href":"https:\/\/www.worldline.ca\/blog\/wp-json\/wp\/v2\/posts\/2181\/revisions\/4014"}],"wp:attachment":[{"href":"https:\/\/www.worldline.ca\/blog\/wp-json\/wp\/v2\/media?parent=2181"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.worldline.ca\/blog\/wp-json\/wp\/v2\/categories?post=2181"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.worldline.ca\/blog\/wp-json\/wp\/v2\/tags?post=2181"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}