{"id":3043,"date":"2015-08-12T11:57:54","date_gmt":"2015-08-12T15:57:54","guid":{"rendered":"http:\/\/www.worldline.ca\/blog\/?p=3043"},"modified":"2015-08-12T11:57:54","modified_gmt":"2015-08-12T15:57:54","slug":"worldlines-july-l3-support-team-superhero-rossy-gonzalez","status":"publish","type":"post","link":"https:\/\/www.worldline.ca\/blog\/worldlines-july-l3-support-team-superhero-rossy-gonzalez\/","title":{"rendered":"Worldline’s July L3 Support Team Superhero: Rossy Gonzalez"},"content":{"rendered":"

If you keep up with our blog, you’ll know a little bit about our Level 3 Tech Support Team here at Worldline (<\/strong>). They’re a group of dedicated specialists working in our breathtaking Cambridge, Ontario headquarters. These amazing technological masters work closely with our Customer Support Team at our parent company, Fibernetics<\/a><\/strong>‘ call centre. They both share one goal – to provide Worldline customers the best care and service in the industry, period.<\/p>\n

\"rossy1\"<\/p>\n

Earlier this year, our Level 3 Support Team initiated an amazing program called the “Level 3 Superhero Award” – an award to recognize outstanding contributions from the Customer Support Team at Fibernetics. Today, we are announcing our July award winner – someone who has exceeded expectations tremendously.<\/p>\n

We would like to introduce you to Rossy Gonzalez<\/strong>. She works in our contact centre and helps our customers with her superior technical support. She is always willing to give a helping hand to her coworkers, and is a tech guru at heart.\u00a0Rossy has been with us a year where she has grown to become a key member of our supervisory team. She has shown a great attitude with every customer; no matter how difficult it is. She has also shown that she can adapt to any situation and help get the job done; no matter what it takes. She is a great asset to our team. Rossy is someone who doesn’t just say our Company mantra, “I’m in!<\/strong>“, she means it.<\/p>\n

We want to take the time to congratulate Rossy for winning our July Level 3 Superhero Award and to thank her for all she has done for Fibernetics!<\/p>\n","protected":false},"excerpt":{"rendered":"

If you keep up with our blog, you’ll know a little bit about our Level 3 Tech Support Team here at Worldline (). They’re a group of dedicated specialists working in our breathtaking Cambridge, Ontario headquarters. These amazing technological masters … Continue reading →<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-3043","post","type-post","status-publish","format-standard","hentry","category-worldline"],"yoast_head":"\nWorldline's July L3 Support Team Superhero<\/title>\n<meta name=\"description\" content=\"Earlier this year, our Level 3 Worldline Support Team initiated an amazing program called the "Level 3 Superhero Award" - an award to recognize outstanding contributions from the Customer Support Team at Fibernetics. 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