You can use the Fibernetics Support app to help you identify and fix many common home network issues.
You can use the app 24/7 to help improve your network connectivity automatically, with no wait times. The Fibernetics Support app allows you to easily diagnose and troubleshoot any WiFi or connectivity issues you may be experiencing. Download the app to get started, or click here to learn more.
Monday-Friday: 9:00am - 9:00pm
Weekend: 9:00am - 5:00pm
Monday-Friday: 9:00am - 9:00pm
Weekend: 9:00am - 5:00pm
Support Email: support@worldline.ca
Billing Email: billing@worldline.ca
Scheduled Maintenance Windows: click here
You may click on this link for detailed instructions on how to make a complaint.
Complaints Email: customercomplaints@worldline.ca
If you receive an email from "Worldline" that looks at all suspicious (requesting you to click a link to update personal information or make a bill payment), here's how you can check the authenticity of any Worldline email you receive:
Frequently Requested Documents | WiFi Settings | Port Forwarding Settings | Quick Start Guides |