Canada's Superhero Phone & Internet Company
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Slow speeds or network issues?

You can use the Fibernetics Support app to help you identify and fix many common home network issues.

You can use the app 24/7 to help improve your network connectivity automatically, with no wait times. The Fibernetics Support app allows you to easily diagnose and troubleshoot any WiFi or connectivity issues you may be experiencing. Download the app to get started, or click here to learn more.


  


Frequently Requested Documents


Modem Quick Start Guides


  • DSL Modem Quick Start Guide | SmartRG SR616ac (English)
  • DSL Modem Quick Start Guide | Kasda 6262V3 (English)
  • Cable Modem Quick Start Guide (English)
  • Cable Modem Quick Start Guide | Technicolor TC4400 (English)
  • Cable Modem Quick Start Guide | Hitron CODA4680 (English)



Modem Wifi Settings



  • DSL Internet Modem | SmartRG SR616ac (English)
  • DSL Internet Modem | Kasda 6262V3 (English)
  • DSL Internet Modem | SmartRG 360n/630n/505n (English)
  • DSL Internet Modem | Thomson TG784 (English)
  • Cable Internet Modem | SmartRG SR804n (English)
  • Cable Internet Modem | Thomson DCW775 (English)
  • Cable Internet Modem | Thomson DPC3848v (English)



Modem Port Forwarding Settings



  • DSL Internet Modem | SmartRG 360n/630n/505n/616ac (English)
  • DSL Internet Modem | Kasda 6262V3 (English)
  • DSL Internet Modem | Thomson TG784 (English)
  • Cable Internet Modem | SmartRG SR804n (English)
  • Cable Internet Modem | Thomson DCW775 (English)
  • Cable Internet Modem | Technicolor DPC3848 (English)



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