Our “Fair Share” Policy

throttdrgf4gHave you ever heard about bandwidth throttling? Chances are that you have not, but essentially what it is, is the intentional slowing of internet service by an internet service provider.

Why would they do that? To stop certain users of specific Internet services like Peer-to-Peer downloads and Netflix from taking up too much of their bandwidth.

Canada’s Internet Service Providers on the whole are right at the top of the list at throttling:

“An international analysis of how Internet service providers conduct their business has found that Canadian companies like Rogers and Bell rank among the worst in the world for throttling Internet access.

“Nearly all of the major Internet providers are heavy throttlers and Rogers tops them all,” the report reads.

So, you may be asking, what about Worldline? Are we a member of this dastardly gang?

Well, to be frank, yes. But just barely.

Those other guys indiscriminately throttle anyone who is a big bandwidth user.

We don’t. We are extremely choosy, and also only do it at a very specific time of the day.

Here’s the explanation:

Worldline has instituted a “Fair Share Policy” that strives to provide a better Internet experience for everyone. The guidelines within this Policy specifically apply for Peer-to-Peer (P2P) users only.

If you do not use P2P servers or applications, this policy ensures that you have the fastest, most unlimited Internet service possible. That means you can enjoy unencumbered access to services like Netflix, Youtube, Online gaming, Internet Radio, iTunesApple and Microsoft software updates just to name a few.

If you are a P2P user, here is how the Fair Share policy works for you.

Worldline automatically responds to the changing network environment and customer usage patterns in real-time to ensure everyone is getting the fastest speeds possible. During peak times (4:30 P.M. to 2 A.M. EST.), when Netflix and Youtube usage are at their most intense, P2P users may experience slightly extended download or upload times when using P2P file sharing.

The current upload/download rate speeds for P2P file-sharing usage are decreased at the beginning of the peak period with a maximum network P2P traffic allowance set at 150Mbps.

Outside of this peak period, the normal unlimited speeds can be expected for all P2P applications.

So, here are some helpful tips for our P2P customers:

  • Consider running your P2P file sharing application longer to complete your P2P uploading or downloading activities. 
  • Consider using your P2P file sharing applications during the off-peak periods when there is no traffic management.

Worldline is working hard to provide a better Internet experience for all Canadians. Fair Share dynamically modifies policies to balance available bandwidth and resources so valued customers get better Internet service – at all times.

And we have posted this policy right on our website to let everyone know how committed we are to providing the best quality Internet to the maximum number of our customers.

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