https://www.youtube.com/watch?v=i3DY2pHEx4g

We all come from someplace. Every successful company has humble roots, and in Worldline’s case, it was two buddies working on a secret project in a lab in Kitchener, Ontario that led to the first VoIP call made in the world…(Insider tip – John in the gym is an inside joke).

Why we introduced this video at last week’s “I’m In” culture event was to remind us all where we came from and our entrepreneurial roots. When the company was first formed everyone was “In” because they had to be. A start-up survives and thrives on the concept of all hands on deck. There are no thoughts of politics, perks, corner offices or even salary. It’s just a case of getting stuff done in order for the business to get off the ground.

Now that Fibernetics, Worldline and NEWT are all successful businesses with a happy and growing customer base things have been cruising along.  But at the start of the year, John and Jody asked themselves, were they satisfied with just “cruising” or do they want to take it to another level.

For two business guys who cut their teeth on start-ups, that question really didn’t need to be asked as neither were satisfied. Nor will they ever be. That’s what the “I’m In” concept is all about. A singular focus on making an already great company better every single day.

Both Worldline and NEWT are dedicated to being the most customer-centric telecom providers for both residential and business customers, but to become the single best telecom provider in Canada we need to re-invigorate and rededicate ourselves to the spirit that was in place over 10 years ago when we were just getting started.

As John said in the event, “I’m in” means we strive to deliver happiness and connections everyday by being awesome. We promote the  company’s purpose and philosophies by being an example to others and honouring the following core values:

• Innovation – disrupting and challenging the status quo while having an entrepreneurial spirit by taking risks and dreaming big.
• Accountability – taking responsibility for our own actions while understanding the impact on the organization.
• Just do it and find the solution – taking initiative with a game plan for solutions.
• Trust – building trust through transparency and open, honest communications.
• Teamwork – working well with others while respecting values and differences.
• Happiness – honouring satisfaction and well-being

Can’t wait to show you what’s coming next….