Worldline is dedicated to providing the best services we can at the fairest prices possible. That is our business model. That is why we are growing so fast.
Last year we introduced Unlimited Cable Internet to augment our Unlimited DSL service and it has been a tremendous success, providing an option for those looking to save on their Internet costs. It turns out, too much of a success. We’ve grown faster than our dedicated cable pipeline can handle.
We would like to say it’s a good problem to have, growing far faster than projected. However in this case, some of our cable customers are receiving poorer service than they should normally expect. This is unacceptable.
To address the problem, we’ve added a new and improved dedicated cable connection that is more than capable of handling our existing customer base and our future customers as well. It’s big is what we’re saying.
Worldline Cable Internet Service Upgrade
As of today, all new cable customers are on this new service that promises stable, consistent speeds. Unfortunately, transitioning all our existing cable customers to this new and improved circuit is a time consuming process, meaning we can’t do everyone at once.
We have gone through the process to find the customers who are most impacted and we have prioritized their transition, but rest assured all of our cable customers will be enjoying a better online experience soon.
As we work diligently to rectify this situation, we appreciate your patience, and apologize for any inconvenience.
– The Worldline Team
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