Worldline won’t “Tie” you down

Tie DomiOur competitor, Comwave, announced this week that they have “teamed up with Maple Leaf legend, Tie Domi to help consumers “Stand Up” to the Big Phone and Cable Companies.”

First off, a Maple Leaf “Legend”? Seriously?

Second – wonder where they got that “Stand Up” idea?

Anyway, in this  “legendary” announcement they introduced a “new” product, a home phone and Internet bundle, for $49.95, something that we’ve offered for almost two years. Innovative they are not.

But what they won’t tell you is that when you sign up for this “new” bundle, you sign up for three years.

You have to sign a contract.

Worldline has no contracts, and there are big implications to that.

What No Contracts Means for You

The implications of having no contracts for Worldline Customers are basically huge.

They’ve got the power.

Let’s put it this way. Have you ever bought a lemon? A real clunker? A car that started to break down as soon as you got it, but since you bought it, all you could do is suffer through the consequences?

Wouldn’t it have been great if, at the first sign of trouble, you were able to drive that piece of junk back to where you got it and simply hand over the keys?

No muss. No fuss. No pressure.

That’s what Worldline is offering our customers the ability to do. They can cancel their service when they chose for whatever reason and they are free and clear of us.

Now, because of the quality of service and the value we offer, they don’t do that very often. We lose about 1% of our customers every month, but mostly that is due to them moving and things like that.

What No Contracts Means for Us

Simply put, every single day we have to continuously earn our customer’s business.

It’s what keeps us in business.

And so far, business is pretty good.

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