What’s up with your WiFi speed? It’s all in the antenna

Ookla provides a great service with their Speedtest. A free and easy to use web or mobile app, it allows people to check out their WiFi speeds quickly and accurately. Yet that speed test isn’t telling the entire story. Take this test for example. I was at home this afternoon and I thought I’d check out my data speed using my desktop computer. I have an iMac connected to the Internet via WiFi and have an Apple Airport Extreme router (Mac fan boy, what can I say?) connected to my Worldline cable modem. I have Worldline’s 60/10 Mbps Unlimited Cable Internet service and here’s the results from my desktop (with bonus Worldline advertisement goodness): Screen Shot 2015-02-27 at 1.46.34 PM57 down and 9 up. Pretty awesome for wireless really. Just out of curiosity (actually not, more on this in a bit), I tested my wireless speed on my iPhone 6 Plus, making sure I was the same distance from the router and the results were, well, surprising: IMG_3594Ouch. 23 down and 10 up. Same WiFi, same router, even the same manufacturer, but the difference? Even with the iPhone 6 Plus being the latest and greatest (and biggest) mobile from Apple, it was only getting half the speed as my iMac. The reason I did this test was we see these same Ookla screen captures from our customers posted on our Facebook page complaining about their wireless speeds. Of course we immediately check out to see if there is anything up with their service, but more often than not, the issue is with their devices, not with us. So, here’s some (hopefully) helpful tips to make sure you are getting the best speeds possible on all of your wireless devices from our award winning tech team in our Cambridge head office:

Worldline’s Tech Support Team Tech Tips

All of that said, if you are getting consistently slow speeds from Worldline, please don’t hesitate to call and we’ll see what we can do to help.

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