How Much is Too Much to Pay for Internet?

Posted on by
Reply

shawMaybe we’re about to find out.

We knew it was coming, but wow! Shaw announced in the midst of the Christmas season that they were raising their rates in 2015, and yesterday they revealed their new pricing structure for their residential Internet services and the results are, well, amazing.

What Shaw has essentially done is they’ve lowered their speeds by ~ 60% yet they are charging the same prices.  For example 25Mbps used to be $60, now that only gets gets Shaw customers 15Mbps. (For reference, Worldline’s 25Mbps is $49.95/month and our 15Mbps service is $39.95/month.)

At the time of the announcement the Huffington post wrote, “the controversy over Shaw’s pricing and plans ‘is one more reason Canadians should consider switching to smaller, independent, more affordable ISPs,’ said Josh Tabish of the consumer advocacy group OpenMedia, in a statement.”

I guess he was talking about us. Someone on Reddit did the math on the actual price increase and the results are quite amazing:

Take the original 100mbps/$90 package, and the new 60mbps/$90 package, and compare the mbps/$. At that tier, customers went from paying $0.90/mbps receiving 1.11Mbps/$1.00, to paying $1.50/Mbps, receiving 0.67Mbps/$1.00.

Worldline Unlimited InternetUsing that formula how does Worldline compare? Our 60Mbps/$69.95 package works out to $1.17/Mbps or receiving 0.86Mbps/$1.00. And unlike Shaw, our service is unlimited while theirs is capped.

And so it starts.

Once one of the Big Telcos starts raising their rates, how long will it be before the others follow? At Worldline, we’re committed to providing affordable high quality, high speed and unlimited Internet to Canadians.

You are invited to check out our prices and compare on the Worldline website.

Worldline in 2015 – Predicting the Future

Posted on by
Reply

fefe-2015Worldline is coming off its best year ever. Record setting by every measure, we had such a great year, we’re going to have to work like maniacs to have a better 2015.

And that is precisely what we are going to do.

Over the past few years we’ve been striving to establish what Worldline is all about and how we wish to portray ourselves and what we stand for. Represented by our Superhero Kids, like Fifi up there, Worldline continues to shake up Big Telco by offering fantastic services at great prices, combined with our industry leading customer care.

That said, disruptive as we are, we’re not the “little guy” anymore. We’ve also focused on continually expanding our network and improving our products and services, to the point where, right now, Big Telco is standing up and taking notice.

That’s why in 2015, it’s time to spread the word around. We’ve been primarily focusing on our own backyard with our marketing and promotion efforts, but we are a national carrier, one of the top in the country. We’re going to spend our time this year letting much of the rest of Canada know that when it comes to their Internet and Home phone services, they don’t have to just “take it” anymore. They have options. Major markets that we have essentially been letting be will now receive our full attention.

Worldline Unlimited InternetWe’re going west. We’re going south. We’re going east and north as well. We’re doing this to provide more Canadian than ever the ability to save hundreds of dollars a year on their telecom bills with Worldline.

What we’re saying is, in 2015, our kids are getting serious.

So, thanks for 2014 everybody. We really appreciate all your help getting us to where we are today and look forward to improving our services and customer care over the next year to make Worldline an even better choice for Canadians in 2015 than it was last year.

It’s going to be great.

The Motley Fools 2015 Money Saving Tips

Posted on by
Reply

Motley FoolAt Worldline we’re all about saving our customers as much money as possible. Anyone who switches from one of the Big Three to us for their Internet and Home Phone services automatically saves at least $600.00/year, and that’s not even including the data caps they all love so much.

We love saving Canadians money and that is why we have a dedicated Twitter feed just for money saving tips. We’re always on the lookout for cool information that will help our customers save even more of their money.

The Motely Fool is a US based  investment advice service and below is an annotated list of their top tips to make 2015 a great year to save some money:

Have an emergency fund. This doesn’t appear to be a money-saving tip, but it is. An emergency fund (three to six months’ worth of living expenses not locked in to any long term savings plan) allows you to deal with any disaster that might happen, that would otherwise force you to take devastating financial actions such as cashing in an RRSP or jacking up your credit card.

Pay off debt. They talk about high-interest credit cards being the #1 cash flow killter. Owing $10,000 and being charged 30% (which isn’t unusual) can cost you $3,000 annually and can have you spiraling deeper into debt.

They also talk about the importance of rewards cards, asking your credit card company for a better rate, and even something as simple are quitting your gym if you’re not using it.

Read the whole thing on the Motley Fool website. It’s all good stuff.

Worldline Twitter FeedEvery day we publish useful and easy-to-do money saving tips on the Worldline Twitter feed. We invite you to join the thousands of Canadians who are already doing so and saving money like never before.

Check out the Worldline Twitter feed.

Worldline Christmas Party: Who is that man in the red jacket?

Posted on by
Reply

Last year it was the girl in the blue dress. This year it’s about CEO Jody Schnarr’s Superman’s cape red jacket he picked up on a recent business trip to Hong Kong.

William Cid: Worldline Level 3′s Superhero Award

Posted on by
Reply

William Cid

Our Level 3 Support team are a group of dedicated tech support specialists working out of our Cambridge, Ontario head office. They work daily with our customer support crew working at the Fibernetics Call Centre with a common goal, to provide Worldline customers the best care and service in the industry. Period.

Earlier this year they initiated a new program called the Level 3 Superhero Award to recognize outstanding contributions from support staff. Marlen Garcia was November’s recipient and now it’s time to announce the latest winner.

From the Level 3 Team:

At Worldline we are constantly working to improve our service and how we interact with our customer interaction. A key to that is focusing on how our customer service representatives are working to make any call you make to us a positive experience.

It’s all about the training and we are very proud of how our customer service team are functioning as a group, their continued growth and the direction they are going in. Today, we would like to recognize one of our wonderful colleagues who is responsible for helping maintain this high level of customer care.

William Cid has been with us since 2007 and his efforts have been invaluable in our day to day efforts to provide our customers with the best quality service possible. William is a total team player and is constantly seeking to help everyone he works with.

This is what Williams manager had to say:

“He is a good team player, works well with others and always willing to cooperate and help. Communication is one of his strengths which he applies a lot on a day to day basis. He is very positive, energetic and a good listener. No matter how busy and tough the day can be, he always smiles and motivates his teammates and make sure that he gets the job done correctly and efficiently.”

·      David Desir, FCC assistant manager

William is someone who not only says our Company mantra, but he also walks the walk and means it when he says “I’m in”.