Category Archives: Fibernetics

We’re Hiring: VP Of Residential Sales And Marketing

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Worldline is all about servicing Canadian residential customers and the suite of services we provide, like Unlimited High Speed Internet and Digital Home Phone packages are the best value in the country.The only problem is, not enough people know about Worldline. This is why we are looking for someone with serious marketing chops to fill this role for us because, if there is one thing that drives us nuts around here, it’s the fact that for far too long Canadians have been ripped off by the Big Three, and Worldline is the perfect answer for them – yet they don’t know it.

Who We Need

Fibernetics is a fast growing and profitable company and is shaking Canadian telecom by its roots. We are in direct competition with the “Big Three” and to take them on, we need nothing short of a revolutionary who is chomping at the bit to run an insurgent campaign. That’s our new VP of Residential Sales and Marketing.

We need a doer over a talker, a mentor over a manager. Our talented marketing team needs a leader we can trust and be accountable to drive residential growth and revenue generation through effective and results-oriented marketing campaigns. Living for KPI’s our new VP sets aggressive goals, exceeds them and then raises the bar even more.

Our new VP is responsible for developing marketing strategy, does the planning and manages the campaign execution. A team player, our new VP will support sales and guide customer conversion efforts. Our new VP will come up with innovative ways to engage and educate new and existing Fibernetics’ customers on all our services and products while further establishing the Fibernetics’ residential brand.  Our new VP is seriously creative, gets public relations and embraces both quantitative and field marketing.  Reporting to the CMO, our new VP will thrive in our fast-paced, collaborative environment and wants to make a difference. If that’s you, you are our new VP of Residential Sales and Marketing

Responsibilities:

  • You’ll handle all marketing communications
  • You’ll be in charge of distribution and channel management
  • You will set out price modeling, and lead the team in market research
  • You are passionate about developing innovative marketing strategies and plans to drive sales efforts, including upgrading existing customers on new products and services
  • You will work with the team on digital marketing strategies
  • You will interface with Fibernetics Contact Centers and head up sales training for agents
  • You’ll also be responsible for media buying

Qualifications:

  • You have a Bachelor’s degree in Marketing or Business with 7 years of combined sales & marketing experience
  • You are a Salesforce guru
  • You are a collaborative leader with superior interpersonal relationship skills
  • As a true visionary, you are creative with a passion for challenging the status quo
  • You have significant experience in media and/or technology marketing in the telecommunications industry
  • You have superior business sense, problem solving, project management and analytical skills
  • You are proud of your proven track record of results
  • You are an example to others when it comes to demonstrated accountability for achieving individual and shared goals

Who We Are

Fibernetics is a company that delivers happiness and connections everyday by being awesome. As one of Canada’s largest telecommunications companies with a national network infrastructure, our team of friendly, hardworking and ambitious people are dedicated to fundamentally changing telecom by providing high-quality, affordable data and communication services. Fibernetics is beyond telecom.   

At Fibernetics, we believe that happy employees are effective and productive employees. We work as hard as we play, and our team enjoys a professional yet casual work environment. Our culture is one that cultivates creativity and freedom of thought with a true emphasis on personal well-being. At Fibernetics we nurture entrepreneurship, innovation, teamwork and collaboration and embrace a “just do it” attitude in finding solutions. 

If you think you have what it takes to be our VP of Residential Sales and Marketing, please forward resume and cover letter to careers@fibernetics.ca

We’re Hiring, and this one is BIG: Director, Network Operations

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Fibernetics_CLEC_NetworkDid you know that the network that all the traffic generated by Worldline, our residential division, NEWT, our business services division, our wholesale division and Fongo, our mobile partner, makes us one of the biggest in the country?

No? We’re currently crunching the numbers and the early wagering has the Fibernetics CLEC network, with all its points of presence spread across the country, somewhere around fifth biggest in Canada, and Canada, if you didn’t know, is HUGE!

Over the next few weeks we’ll find out for sure, but  fifth? Just behind the Big Three (and another company sort of like us out west)? Wow!

Overseeing a massive network like that is a big job and our CTO, Francisco Dominguez is looking for some help to do just that. What he’s looking for is a:

Director, Network Operations

The Director, Network Operations is responsible for defining, creating and managing the Network Operations Department.  This position reports to the Chief Technology Officer of the Company.  The scope of the responsibility of the Director, Network Operations shall include, but not necessarily be limited to:

Network Operations Centre: Develop and run systems and processes that ensure that the Fibernetics/Worldline/295/FPL network is consistently monitored.

Fault Management: Develop and manage systems and processes to ensure that faults are identified, resolved and reported upon. Develop standards for MMTR and other Fault Management metrics. Develop and maintain escalation procedures for network troubles.

Security Management: Develop and manage systems and processes to ensure that Network Incursions are identified, resolved and reported upon. Provideinput on ensuring incursions do not reoccur.

Site Operations: Develop and manage systems and processes to Install & Maintain equipment at the Fibernetics/Worldline/295/FPL Network Sites. Ensure sites themselves are maintained in a professional manner.

System Administration: Develop and manage systems and processes to administer all of the Fibernetics/Worldline/295/FPL server systems, including all OSS/BSS/NMS/EMS administrative and Service Platform Systems. Other duties and special projects as assigned.

Essential Knowledge and Skills:

  • 4-7+ years of Network Operations, Server Operations or Network Management in a Carrier Environment.
  • 3+ years managing a team.
  • Preferred Education: University Degree or College diploma in System Administration, Computer Science or Engineering.
  • Experience with carrier network management.
  • Excellent computer skills with working knowledge of MAC (iOS) and/or PC (Windows).
  • Working knowledge of MS Office, including Word, Excel, PowerPoint, & Access.
  • Working knowledge of MS Project, or comparable project management software.
  • Self-motivated and results oriented.
  • Able to work independently.
  • Excels with ambiguous situations as an opportunity to show leadership.
  • Strong team player with the ability to persuade, influence and negotiate partnerships with internal and external customers.
  • Extremely professional with excellent interpersonal, relationship, and communication skills (written, oral, and presentation).
  • Ability to overcome resistance, solve problems, and meet demanding time constraints.
  • Ability to conduct and manage multiple projects and priorities.

Our Company

fiberneticsCLEC_LogoWe are one of Canada’s fastest growing telecommunications companies and one of Waterloo Region’s emerging start-up success stories! Our rapid success has been leveraged by a marriage of established legacy systems with emerging internet protocol based technologies. This success has translated into growth and many new career opportunities and therefore we are looking for talented people to join our team!

We offer a high energy, professional yet casual work environment with the opportunity to make a difference every day. It’s an environment where everyone’s contribution is valued and rewarded. We take pride in our ability to have fun and celebrate our successes together. In return, we are looking for people who are creative and passionate about their work. Successful employees have an entrepreneurial spirit and a passion for technology. If we are describing you, then consider becoming a part of the Fibernetics team!

To Apply please forward your resume and cover letter to:

careers@fibernetics.ca

What’s it like to work at Worldline?

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John, Jody and Roy

Co-Founders John Stix (CMO), Jody Schnarr (CEO) & President Roy Graydon

That’s a question we love to get, although the answer is neither easy nor short. When Fibernetics, Worldline’s parent company, was first launched in 2003 there were only a handful of people on board, working insane hours in the basement of the house owned by Jody Schnarr. Today Jody is our CEO and we’ve grown from that small handful (who are all still here by the way) into a much larger family with over 200 employees providing Telco services to hundreds of thousands of Canadians.

Yet, we still believe in the same things we did on day one: Superior service and fair prices are in our DNA – as is a sense of fun in everything we do.

Fibernetics people are from all over the world, with an extensive variety of backgrounds, previous experiences and who come in all shapes, sizes and ages.

We are friendly, hardworking and ambitious people. We love what we do and we especially appreciate people who are excited to come to work every day. Talent and passion are traits we look for in our people. But more than that, we want folks that question the norm, and always look for better ways to do things.

At Fibernetics, we are shaking up Canadian telecom and to do that we need innovators, creators and forward-thinkers…

… who also like to have a good time. We are seriously social around here, and hold events on a weekly basis to bring co-workers together in different environments, be they backyard BBQ’s or bowling or hitting our in-house gym. Fibernetics people are also all about giving back. Our social committee, The Fun Bunch, hold fundraisers to raise money throughout the year to help out the less fortunate in our local community.

Our corporate culture can be expressed in just two words: Beyond Telecom.

What that means is, although we are a telecom service provider to the residential and business sectors, we know we are providing more than just a fast unlimited Internet connection or clear phone calls. We’re providing a high-quality essential service to an overcharged marketplace.

To accomplish that we need a highly motivated, happy, creative staff who bring it every day.

And that’s what it’s like to work at Worldline, NEWT, our business services division and Fibernetics.

The Internet of Things: The Future is Going to be Very Different/Cool/Scary

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How’s your heart today? How about your car’s fuel efficiency? Are the eggs you’re planning to have for breakfast on the verge of turning nasty?

Soon, very soon, all that information will be instantly available… for better or for worse.

Fibernetics is in the data delivery business. Through NEWT and Worldline, we’re providing Canadians across the country access to Internet with Unlimited high speed packages at sensible pricing.

That’s us today.

What we are also doing today is planning for the future. We have to be working on what will we be doing five, ten, twenty years from now.

And almost certainly what we will be doing is called the Internet of Things.

Coined in 2009, the Internet of Things (IoT) is a concept where essentially everything, your car, your toaster, you, me, your dog, are provided with unique identifiers and the ability to automatically transfer data over a network without requiring human-to-human or human-to-computer interaction.

A thing, in IoT can be a person with a heart monitor implant, a farm animal with a biochip transponder, a car that has built-in sensors to alert the driver when tire pressure is low — or any other natural or man-made object that can be assigned an IP address and provided with the ability to transfer data over a network. So far, the IoT has been most closely associated with machine-to-machine (M2M) communication in manufacturing and power, oil and gas utilities. Products built with M2M communication capabilities are often referred to as being smart.

As time moves on, plenty more “things” are going to get a whole lot smarter and the implications of this kind of universal connectivity are both super cool – and also super scary.

First the Cool

Your smart phone will soon be a conduit of information about everything about you. From your own body, your kids and pets, to your car and your house, there will be practically nothing you can’t find out through a mobile app.

Just this week, GE announced their partnership with an IoT start-up who is beginning with monitoring, of all things, the eggs in your fridge. This device sits in your fridge and records the age and number of your eggs and sends a reminder when it’s time to shop.

Quirky, but extrapolate that onto everything you purchase, use or basically come into contact with.

Projections state IoT will involve approximately 212 billion things by the end of 2020, including intelligent systems designed to keep track of their own status and report it, as well as the continuing digitization of pretty much everything that is a thing.

Here’s the Scary Bit

As more and more personal and household devices are connecting to the internet, from your television to your car navigation systems to your light switches, more and more can possibly be accessed without your permission or your knowledge.

You thought the NSA scandal, where they tracked who you called on your cell phone, was intrusive? Imagine that kind of scrutiny multiplied to the nth degree with an IoT. Former CIA Director David Petraeus said the intelligence community cannot wait to spy on you through them.

Earlier this year Petraeus mused about it’s emergence  and he described it thusly:

“‘Transformational’ is an overused word, but I do believe it properly applies to these technologies, particularly to their effect on clandestine tradecraft.”

All those new online devices are a treasure trove of data if you’re a “person of interest” to the spy community. Once upon a time, spies had to place a bug in your chandelier to hear your conversation. With the rise of the “smart home,” you’d be sending tagged, geolocated data that a spy agency can intercept in real time when you use the lighting app on your phone to adjust your living room’s ambiance.

“Items of interest will be located, identified, monitored, and remotely controlled through technologies such as radio-frequency identification, sensor networks, tiny embedded servers, and energy harvesters — all connected to the next-generation internet using abundant, low-cost, and high-power computing,” Petraeus said, “the latter now going to cloud computing, in many areas greater and greater supercomputing, and, ultimately, heading to quantum computing.”

Petraeus allowed that these household spy devices “change our notions of secrecy” and prompt a rethink of “our notions of identity and secrecy.”

No kidding.

All of this will be sorted out over time. For us, being in the data business is a great thing because more and  more we are all going to become increasingly dependent on reliable, robust and secure data connections. It’s an obvious business strategy to continue to improve on our national infrastructure.

As for the rest, the future is going to be an interesting time, for better for sure when it comes to our personal health and convenience. Yet worse when it comes to… well, we’ll just have to see, won’t we?

CTV Clip: Worldline’s John Stix reacts to Blackberry’s Downsizing

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JSCTVBlackBerry shocked investors Friday afternoon as it warned of a second-quarter loss of almost $1-billion, largely related to a huge charge on unsold BB10 devices. It plans to slash 4,500 jobs, cut operating costs in half and retreat from much of the consumer market.

Beyond the ramifications for the company and the tech industry, there are also they local concerns. After the largest layoff announcement in Waterloo tech history, what’s next for all those Blackberry employees?

Worldline co-founder and CMO sees only opportunity:

http://kitchener.ctvnews.ca/video?clipId=1008563