Fibernetics, Worldline’s parent company is one of the largest telecoms in the country, and its rise has both been rapid and dynamic. The reason for Fibernetics success is the ownership and management have maintained their start-up attitude that got them all going in the first place. That entrepreneurial spirit has now been formalized into a new division of the company, Fibernetics Venture Incorporated, or FVI.
An inhouse incubator for new businesses and start-ups, FVI will utilize Fibernetics talent and resources to bring promising business concepts to market much faster than they could on their own. It is also designed to expand and diversify Fibernetics Corporation’s footprint in technology-based communications.
“To all our super teammates at Fibernetics and Fibernetics Ventures, I would like to thank all of you for your dedication and hard work. I hope this is as exciting for all of you as it is for management and me.” – CEO Jody Schnarr
First up to the FVI plate: Plasticity Labs, a company that uses data analytics to measure workplace morale, announced that it has raised $2.1 million led by Fibernetics Ventures.
Fibernetics president John Stix is a champion for improving and developing workplace culture. His “I’m in!” culture initiative is changing how Fibernetics operates as a company, and having Plasticity as a tool s helping him with his mission.
From Techcrunch:
The startup’s name derives from neuroplasticity, which refers to changes in the our brains over time due to factors like our behavior and thinking.
“On a macro level, the key psychological drivers of performance are relatively similar for many individuals and organizations,” said co-founder and CMO Jennifer Moss.
“By watching and measuring these traits closely over time, we identify the patterns of sentiment that are both correlated and causal to the performance of organizations (sales, net promoter score, productivity, sick days, truancy). We learn the nuances specific to industry verticals, demographics, or market segments, and then tune predictions accordingly, it is very much like stock analytics that investors use to backwards model and de-risk financial investments.”
Then Plasticity takes data models and uses them to develop training programs that “reinforce the psychological traits most common of happy, high performing individuals.”
Full Techcrunch article
Plasticity is a perfect fit for Fibernetics as we are striving to be the most customer centric Telco in the country. Plasticity helps Worldline’s customer service team be even more happy on the job, and in turn increase their engagement. The result is a better customer experience which is what makes Worldline different. We’re on a mission to provide the best Telecom experience in Canada .
Congratulation to Plastiticy on their exciting announcement, and thanks for helping us become all we can be.
That is, as we say, real money.
We here at Worldline are on a mission. We are changing the way telecom works in this country by focusing laser-like on improving how things work for our customers. It all comes from our 
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