As you may know, Worldline has suffered a significant outage for many of the services we provide.

At approximately 12:30 pm (EDT) on Friday, October 18, we saw a disruption to a number of our services.  We traced the root cause to a very significant fibre cut at Bell Canada’s data centre, at Adelaide Street in Toronto.  As a result of this cut, Fibernetics, together with several hundred other customers of Bell Canada have been without service, or suffering severely degraded service, since.

Certain services have been gradually returned to normal overnight, and given the pace at which the repairs are being done, we expect that all services should be fully restored by Saturday, October 19th 4pm.  Currently (as of Oct 19th 10am), the only region remaining to be restored is our Quebec region.

We apologize for the inconvenience. This was an unprecedented interruption and many service providers and their customers have been affected.

I encourage you to continue to follow us on our social channels – Twitter, Facebook, and LinkedIn – for the latest information on the Fibernetics network status.

Sincerely,

Roy Graydon
President – Fibernetics

Twitter: @worldlinecanada
Worldline Facebook: facebook.com/worldlineCanada
Worldline LinkedIn: linkedin.com/company/worldline

Over the summer we debuted our new mission statement and mantra: Beyond Telecom

More than just a catch phrase, it how we think about everything that we do.

Since we are living in an information driven world, we rely on telecommunications to learn, to work and to play. High quality affordable telecom has become an absolute necessity for us to operate and thrive in today’s reality – and in the future it will be even more so.

We have a very serious responsibility because we are making our customers lives better, not just by providing them the services they require, but also by not extorting them in the process.

Where other telecom companies see this increased connectivity as a license to gouge, Worldline sees it as both an opportunity to grow, and to be fair as well.

• That’s why have no contracts.
• That’s why our Internet is unlimited, with no extra charges if one of our customers goes over some arbitrary “cap.”
• That’s why we have the lowest priced High Speed Internet in the country.

Now we’re taking “Beyond Telecom” further. In conjunction with our Superhero Kids campaign, we’re taking Beyond Telcom into our community.

John Stix, our co-founder and CMO, when we announced our sponsorship agreement with our local OHL team, put it this way:

“We are very proud of our association with the Kitchener Rangers Hockey Club. Our Superhero Kids campaign is much more than a cute look. It reflects what we represent and believe in as an organization. We believe that every kid deserves the chance to be a Superhero on the ice, at home, in school and in the community and Worldline will continue to invest to help support children’s dreams in our community.

“We have started with the Rangers but stay tuned for other sponsorships and involvement from your local phone company.”

Over the coming months we will be announcing a series of new initiatives centred around making our local community a better place to live, focusing specifically on our kids in the following areas:

Education – Fitness – Leadership – Teamwork – Community – Responsibility

That’s what we at Worldline are all about. It’s what we do, and it is, of course:

Beyond Telecom

Kitchener-Waterloo Oktoberfest is the biggest Bavarian culture festival outside of Germany and its celebrating its 45th anniversary this year, but just how big is K-W Oktoberfest?

The CBC put together a breakdown by the numbers – and we added in one of our own:

1. Length of festival: 9 days

2. Visitors: over 700,000

3. Estimated economic activity generated by Oktoberfest: $21 million

4. Money collected by non-profit organizations during Oktoberfest: $1.5 million

5. Number of non-profit organizations that benefit from Oktoberfest: 50

6. Number of volunteers: 1,780

7. Estimated number of spectators on the Oktoberfest Thanksgiving Day Parade route: 150,000

8. TV viewers nationwide who tune to watch the Oktoberfest parade: 1.8 million

9. Places to sit (in the beer halls): 18,870

10. Number of pretzels consumed: 25,000

11. Number of sausages consumed: 51,750

12. Number of official keg tappings: 40 (40% are tapped in first few days)

13. Price of a 12 oz. beer: $4.75 – $5.75

14. Number of free rides given away by Grand River Transit: 14,000 – 18,000

15. Estimated cost of free rides: $40,000

16. Number of police RIDE programs during Oktoberfest: 16

17. Number of police officers conducting RIDE spot checks: 150

18. Number of impaired drivers arrested (in 2012): 5

19. Number of drivers who received a roadside suspension (in 2012): 6

20. Provincial funding for RIDE programs during Oktoberfest: $23,000

21. Number of officers in the Oktoberfest police unit: 70

22. Number of arrests for public intoxication (in 2012): 17

23. Number of cases of alcohol poisoning: Waterloo Region EMS does not track alcohol poisoning cases

24. Number of Waterloo Region EMS staff on-hand: 2 paramedics working 12 hour shifts

25. Number of Parade Entries: 168 parade entries — 12 bands, 35 floats, and 121 special entries

26. This year’s Oktoberfest Thanksgiving Day Parade grand marshals: Hal Johnson and Joanne McLeod of BodyBreak fame.

27. Number of Fibernetics, NEWT and Worldline folks who will be in attendance? All of us.

From all of us here to all our fabulous customers, Ein Prosit and Happy Thanksgiving!

Worldline’s Superhero Kids Join Forces with the Kitchener Rangers

The OHL team a “perfect fit” for the region’s largest locally owned and operated Telco

CAMBRIDGE, ONTARIO–(10/10/13)- Today Worldline, Canada’s best value in telecommunication services, proudly announces a sponsorship agreement with the Ontario Hockey League’s Kitchener Rangers Hockey Club. Worldline takes great pride in their hometown and that’s why they and their local team are a perfect fit. The Kitchener Rangers Hockey Club is a non-profit organization, governed by a 40-person Board of Directors comprised of local season’s tickets holders. Worldline is locally owned and operated and focused on creating a positive impact in the community and helping young people develop. That’s what their recently introduced “Superhero Kids” marketing campaign is all about.

Worldline CMO and co-founder John Stix said, “We are very proud of our association with the Kitchener Rangers Hockey Club.  Our Superhero Kids campaign is much more than a cute look. It reflects what we represent and believe in as an organization. We believe that every kid deserves the chance to be a Superhero on the ice, at home, in school and in the community and Worldline will continue to invest to help support children’s dreams in our community.

“We have started with the Rangers but stay tuned for other sponsorships and involvement from your local phone company,” he concluded.

“The Kitchener Rangers Hockey Club is proud of our association with Worldline and appreciate their support and passion for Kitchener Rangers Hockey,” said Brad Sparkes, Director of Marketing and Sales, Kitchener Rangers Hockey Club.

Worldline’s products, like their Home Phone & Unlimited High Speed Internet Bundle starting from $49.95/month, Unlimited High Speed Internet packages for only $29.95/month or their Digital Home Phone for only $9.95/month, are affordable, high-quality alternatives to the high-priced, big-city, Big Three telcos.

About Worldline:
Celebrating its 10th anniversary in 2013, Worldline provides affordable home phone, unlimited high speed internet and long distance services to hard working Canadians. One of the fastest growing telecommunications companies in Canada, Worldline is wholly owned and operated by Fibernetics Corp, a Competitive Local Exchange Carrier (CLEC) servicing over 300,000 Canadians coast-to-coast.  Website: worldline.ca Twitter: @worldlinecanada

About Fibernetics:
Headquartered in Cambridge Ontario, Fibernetics is dedicated to changing the way people communicate by offering telco functionality and pricing that Canadians have never seen before. Fibernetics has its own national infrastructure that delivers a full range of voice and data services for residential customers through Worldline and business clients with their NEWT PBX and ANA solutions. Website: fibernetics.ca Twitter: @fibernetics

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Media Inquires:
John Stix – CMO
Worldline
519-489-6700
jstix@corp.fibernetics.ca

Worldline’s Superhero Kids are taking the fight to the Big Three telecom companies saving ordinary citizens from being over charged for the Unlimited Internet, the Long Distance and Home Phone.

Working with our new partners, Sunwing Travel, Worldline is saving Canadians hundreds of dollars a year not just on their telecom bills, but travel as well.

The above video is our promo that is running on every flight Sunwing takes. With this new partnership, stay tuned for trip giveaways, #traveltips and #moneysavingtips as Worldine’s Super Hero Kids take to the air!