Worldline won’t “Tie” you down

Tie DomiOur competitor, Comwave, announced this week that they have “teamed up with Maple Leaf legend, Tie Domi to help consumers “Stand Up” to the Big Phone and Cable Companies.”

First off, a Maple Leaf “Legend”? Seriously?

Second – wonder where they got that “Stand Up” idea?

Anyway, in this  “legendary” announcement they introduced a “new” product, a home phone and Internet bundle, for $49.95, something that we’ve offered for almost two years. Innovative they are not.

But what they won’t tell you is that when you sign up for this “new” bundle, you sign up for three years.

You have to sign a contract.

Worldline has no contracts, and there are big implications to that.

What No Contracts Means for You

The implications of having no contracts for Worldline Customers are basically huge.

They’ve got the power.

Let’s put it this way. Have you ever bought a lemon? A real clunker? A car that started to break down as soon as you got it, but since you bought it, all you could do is suffer through the consequences?

Wouldn’t it have been great if, at the first sign of trouble, you were able to drive that piece of junk back to where you got it and simply hand over the keys?

No muss. No fuss. No pressure.

That’s what Worldline is offering our customers the ability to do. They can cancel their service when they chose for whatever reason and they are free and clear of us.

Now, because of the quality of service and the value we offer, they don’t do that very often. We lose about 1% of our customers every month, but mostly that is due to them moving and things like that.

What No Contracts Means for Us

Simply put, every single day we have to continuously earn our customer’s business.

It’s what keeps us in business.

And so far, business is pretty good.

The odds are amazing

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I remember the first contest I ever ran on the Internet. Back then I was working for TSN, running their website, and one day, outta nowhere, a sales guy comes up to me and tells me he’s acquired a car, a real four-wheeled, four-door automobile to giveaway, and his client, it was Toyota, wanted to run the contest online.

I was stunned.

It was 1996. No one in Canada had ever done anything like that before.

Maybe no one anywhere for all we knew.

What to do? There wasn’t anything like rules and regulations for something like that. No software to get people to sign up or anything. What we had was a car, some keys, and a bunch of excited ad execs waiting to see what we came up with.

So, we dove in. We had legal cobble together some rules based on contests that ran on the network, we created a submit form, (which was a simple email capture – very swish for 1996!), did up some graphics and posted the thing thinking Canada would go absolutely nuts!

One problem though.

Probably the highest concentration of Internet users in Canada in 1996 was at TSN itself (they were serious early adopters).

The rest of the country? Not so much.

For days no one entered. You think people are wary of sharing their personal information over the Internet now? In 1996, they were petrified.

It was scheduled to run for a month. We had to stretch it to two. We would run promos on Sportsdesk, all to no avail. Jim Van Horne started to crack jokes about us every night when he was closing the 6:30 show.

In the end, out of a country of 25-million of so, we had about two-dozen entries.

Who won?

We threw all the entries into a (small) hat and pulled a name. It was my friend John.

Not that he knew he’d even entered or anything because I was the one who signed him up. I had signed up all my friends without their knowledge because the contest was such a colossal failure, we couldn’t tell the folks upstairs how everyone was too scared to play along.

See, on a whole, TV execs aren’t the most forward thinking of people, and they were already calling the Internet a “fad.” This staggering lack of participation would only reinforce that (hilariously blinkered) notion.

Anyway, we lied our butts off, told them thousands had entered and that this guy John won the  $20,000 car.

And we kept his chances of winning at 1-in-24 to ourselves.

That was in 1996 when we were making things up as we went along.

Now things have substantially changed. The Internet is ubiquitous. Online ad revenue has gone from about $200,000 in a year to billions. And online contests are run with a strict set of rules in place (thank goodness!). 

Oh, and Facebook actually exists now.

Which brings us to our little contest we’re running right now.

“Like” us on Facebook and enter in your information into The Great 50/50 Contest  and you could come away with a 50″ HD TV.

What are your chances? Despite having hundreds of thousands of customers across the country, not too many know about about our Facebook page because we just started the thing up in February.

So your odds are good. Not 24-1 good, but still good.

Good luck!

Like_Gate

 

Or use the Contest Canada link.

Another Major Monday Coming Up…

This past Monday we made not one, but TWO huge product announcements:

1. Ultra Psycho Insanely Fast (not its real name) DSL Internet 50Mbs for only $59.95/month, and…

2. Premier Digital Home Phone with all the features thrown in free, plus 200 minutes of Canadian long distance as a cherry on top, for only $9.95.

In the words of one Facebook commentator, “Holy crap!”

And speaking of Facebook, to keep up the trend, this coming Monday, April 1st, in honour of that 50Mbps High Speed Internet release, we’ve decided to, just for fun, give away a 50″ LG TRUSLIM Frame TV.

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That’s right – for the Month of April, anyone who “Likes” us on our Facebook Page is automatically entered to win this thing of beauty. (And it really is. It’s in CMO John Stix’s office right now so no one at Worldline runs away with it.)

If you have already “Liked” us on Facebook, thanks! And don’t worry you’re already entered.

Oh, and anyone who signs up in April for the High Speed DSL 50? They’re entered as well.

It all start’s this coming Monday.

April 1st.

No foolin’

Official Press Release: Ultra High Speed 50Mbps DSL Internet

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Worldline Introduces Unlimited Ultra High Speed 50Mbps DSL Internet
Canada’s best deal in data just got better with this ultra high speed – ultra high value offer

CAMBRIDGE, ONTARIO–(03/25/13)- Worldline, one of the country’s leading providers of data and voice services, announced today the availability of Unlimited High Speed DSL 50, with download speeds up to 50Mbps and uploads speeds up to 10 Mbps, all with no download cap, for only $59.95/month.

Doubling their previous highest speed offering, the High Speed DSL 50 allows Worldine customers to fully enjoy the benefits that ultra high speed broadband internet provides, and at the lowest price point in the country.

“We hear from our customers almost daily that they need more and more bandwidth to satisfy their increasing needs. Families are simultaneously connecting to the Internet through their smartphones, tablets and laptops, uploading photos, downloading media files, watching movies and holding video chats,” says John Stix, co-founder and CMO of Worldline. “For this new environment Worldline has committed itself to providing our customers with the best, fastest and most reliable online experience possible, all while charging them less than any of our competitors.”

CTO Francisco Dominguez says, “Fibernetics sees this increased consumer usage only escalating. We’re not afraid of it like other ISPs. In fact we are embracing it. We do this by producing value. Not by increasing cost.”

Available in many major markets in Ontario and Quebec on Monday, March 25th, those interested can check if they qualify by visiting Worldline.ca Service Check.

About Worldline:
Celebrating its 10th anniversary in 2013, Worldline provides affordable home phone, unlimited high speed internet and long distance services to hard working Canadians. With over 300,000 subscribers, Worldline is one of the fastest growing telecommunications companies in Canada.  Worldline is wholly owned and operated by Fibernetics Corp, a Competitive Local Exchange Carrier (CLEC).  Website: worldline.ca Twitter: @worldlinecanada

About Fibernetics:
Headquartered in Cambridge Ontario, Fibernetics is dedicated to changing the way people communicate by offering telco functionality and pricing that Canadians have never seen before. Fibernetics has its own national infrastructure that delivers a full range of voice and data services for residential customers through Worldline and business clients with their Newt PBX and ANA solutions. Website: fibernetics.ca Twitter: @fibernetics

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Media Inquires:
John Stix – CMO
Worldline
519-489-6700
jstix@corp.fibernetics.ca

The Countdown to Monday is On!

To be perfectly honest with you, we kind of blew it with what we’re going to announce on Monday, because we’re not just announcing one big thing, but two. The timing is terrible but they are both ready to go faster than expected so we’re not going to sit on one of them.

Most companies would dine out on something this big for months because of all the traction it will get, but not us.

No, when we have something ready to go, we release it as soon as we can, even if it doesn’t make much marketing sense because we are in the business of saving Canadians money.

And the faster these two suckers get out there, the more money they will save.

This is yet another demonstration of Worldline’s philosophy of “Positive Disruption” of the Canadian telecom industry, because we have all been paying way too much for way too long.

On Monday, we’re going to get as many Canadians right as we can. They deserve it.

Finally.

10 a.m. Eastern time. Monday. Be here.