Unlimited Internet is Changing the Way Canadians Get their TV

TV Watching circa 1958

Things have changed a bit over the years

Our pals at Rogers commissioned a study on Canadians and how they are consuming television and the results are staggering.

For Rogers that is – and also for all the other TV providers out there.

It turns out Canadians don’t like being force fed what they watch and when they watch it anymore and increasingly are taking matters into their own hands.

When commercial TV first was thrust upon the masses in the ’50’s, the single most important person for any broadcaster was the Director of Programming. His job – it was always a he – was to decide who got to watch what and when they got to watch it. Omnipotent, they only answered to the network heads – and Program Directors at the handful of other channels where all mighty ratings were the only measure of  failure or success.

That model remained unchanged until very recently when things like the cable channel explosion, VCRs, TIVO, PVRs, Netflix and Peer-to-Peer all became available. Suddenly the Program Director’s job was taken away.

They no longer made decisions for us. Instead we watched on our schedule not theirs.

Also there’s this – our schedules are pretty weird.

In the poll of 1,275 Canadians conducted by Head Research, viewers were asked how many episodes of a show they went through consecutively during a binge-watching session on a weeknight or on a weekend. (You can review the survey here).

81 per cent of respondents said they watched three or more episodes of a series during a viewing marathon in the past year. The average during the week was four straight episodes and it was 4.6 on weekends.

Unlimited Internet Makes Canadians Binge on TV

When asked how many episodes of a show they watched consecutively during a viewing binge, the respondents who were 34 and younger averaged 5.4 episodes on a weeknight and 6.6 episodes on a weekend. Among those 55 and older, the averages were 3.2 on a weeknight and 3.3 episodes on a weekend.

So it’s not just the hipsters who are doing it – we basically all are. And Rogers, Bell and Telus have serious issues with this because, one, they depend on traditional advertising dollars to pay for all this programming, which bingers skip through, and two, we’re getting our programming elsewhere.

wl_save_internetUnlimited High Speed Internet, and therefore unlimited downloads allows Canadians to “cut the cable” in record numbers. There was a 12% increase in those who chose to drop their TV service completely in 2012, with 2013 poised to be even higher.

Ironically the Internet providers that are driving people away from cable and satellite TV packages are the very same ones who need those eyeballs to pay the bills – and that would be Rogers, Bell and Telus. All three have employed draconian cash grabs on their customers by capping their bandwidth in order to stop them from downloading or watching Netflix.

Increasingly however, Canadians have refused to play along. They’re not taking it anymore for one simple reason: Unlike the days of old, when we all watched what some faceless programmer chose for us to watch, Canadians now have the power.

And you know that’s gotta make the Big Three very, very nervous.

There’s Nothing Like Free – Get Your Home Phone and Internet Bundle for Nothing

Pay it back

Worldline already offers Canadians the best deal for their Home Phone and Unlimited High Speed Internet Bundle, but how many of those folks know they can get even a better deal from Worldline, as in Free?

Nada?

Zilch?

Zero?

It works like this.

The Worldline “Pay it Back” Program

Once you have sign-up for our Bundle you can start referring friends and family to get the same deal you just received.

For everyone who signs up for the bundle, (and seriously, saving $600/year, why wouldn’t they?), you’ll receive $5 off your monthly bill for a year, or $60 total, for anyone using your name in their registration process.

That means if you are a typical bundle customer, if you sign-up 11 people, your Worldline bill simply goes away.

How many folks do you know who have complained about how much money they are giving to one of the Big Three telecom companies?

I suspect it’s a lot more than 11.

Reach out to them on Facebook, or Twitter, or at the water cooler, and start knocking your bill down today.

Oh, and if you’re not a Worldline Bundle Customer, do you like essentially lighting $600/yr on fire?

Worldline Bundle

In Super Hero Kids We Trust

Hero_ApprovedThe thing about that we all love about kids, besides their unbearable cuteness,  cuddleability and general goofiness, is that they have trust.

Absolute, unquestionable trust.

Before they grow up, and real world issues creep in willy-nilly, and they discover that being cynical is where it’s at, that trust thing is truly remarkable.

When Worldline adopted “Super Hero Kids” as our new branding identity, sure the cuteness thing came into it big time. But underlying all that was this idea of trust.

As a company we’re looking to be trusted. It’s what we’re all about. As a relatively new kid on the block, that’s how we are going to continue to grow our 300,000 strong customer base; by getting more and more people to trust that the services we provide will be as good as “The Big Three”, yet a much better value.

How do we go about instilling that trust in potential new customers? Simple. By trusting them first.

Worldline Has No Contracts

We here at Worldline have to work hard every day to keep our customers satisfied, because the only thing keeping them with us is the quality of the services we provide. Unlike “The Big Three”, who insist on long-term complicated contracts, Worldline customers have no obligation to stay with us, but they do. We strive to earn their business every single day and by doing so we earn their trust.

Worldline Has No Credit Checks

Worldline BundleNo contracts and no credit checks? That’s how far we have taken this whole trust thing. Other companies make their customers jump through hoops to get their service. Not us. If someone has taken the time to research what Worldline is all about, we trust them to pay for what they are going to get. No tricks. No special terms and conditions. And all of our customers enjoy the same level of customer service, regardless if they are a $3.95/month Call Canada Plan or a $49.95/month Unlimited High Speed Internet & Digital Home Phone Bundle customer.

What You See is What You Get With Worldline

Finally this trust goes from the beginning to the end. If, for whatever reason, a customer decides to leave Worldline, we’re not going to try to get the last dime we can out of them. We trust the reasons that they are leaving us are reasonable. That’s why, unlike other telecom companies in Canada, we pay for the return shipping of our equipment, no questions asked.

Our kid’s trust is absolute, and at Worldline, they are our role models.

Official Press Release: Worldline Rebranding launched. Introducing “Super Hero Kids”

Worldline's Super Hero KidsWorldline Re-Brands: “Super Hero Kids” Are Set to Tell the Worldline Story

Taking a stand for Canadians who are being overcharged for their telecom services

CAMBRIDGE, ONTARIO–(05/28/13) – Today Worldline, Canada’s best value in telecommunication services, introduced a major rebranding that reflects their business philosophy of “positive disruption” in the Canadian marketplace. Utilizing the Worldline “W” for their Super Hero insignia, the “Super Hero Kids” embody what Worldline is all about: standing up for the Canadian consumer. “Super Hero Kids” will help demonstrate how much money the average Canadian can save by taking advantage of high quality Worldline products, like their Unlimited High Speed Internet packages available for only $29.95/month or their Digital Home Phone for only $9.95/month, both of which represent the lowest prices in the country.

“Our “Super Hero Kids” campaign isn’t just some gimmick,” said John Stix, Co-Founder and CMO, “it represents who we are as a company. Our people are young, aggressive and insurgent. We’re shaking things up because we know the status quo is no longer acceptable for Canadians who have been taken advantage of for years when it comes to how much they pay for their Internet, home phone and long distance services.”

“Worldline has been around for only ten years, and yet we’ve already established ourselves as a major player in Canadian telecommunications – and we are super-excited about the future.”

The “Super Hero Kids” campaign will be multifaceted, deployed across all of Worldline’s products and services. Going forward, the “Super Hero Kids” campaign will be a major part of the company’s corporate and social responsibility programs including a number of charitable initiatives which will be announced in the coming weeks and months

About Worldline:
Celebrating its 10th anniversary in 2013, Worldline provides affordable home phone, unlimited high speed internet and long distance services to hard working Canadians. With over 300,000 subscribers, Worldline is one of the fastest growing telecommunications companies in Canada.  Worldline is wholly owned and operated by Fibernetics Corp, a Competitive Local Exchange Carrier (CLEC).  Website: worldline.ca Twitter: @worldlinecanada

About Fibernetics:
Headquartered in Cambridge Ontario, Fibernetics is dedicated to changing the way people communicate by offering telco functionality and pricing that Canadians have never seen before. Fibernetics has its own national infrastructure that delivers a full range of voice and data services for residential customers through Worldline and business clients with their Newt  PBX and ANA solutions. Website: fibernetics.ca Twitter: @fibernetics

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Media Inquires:
John Stix – CMO
Worldline
519-489-6700
jstix@corp.fibernetics.ca